A note on Wi-Fi networks

Our networks are carefully planned and designed to support the best experience that can be provided for everyone. Operating any Wi-Fi network at our event without explicit permission is strictly forbidden and against our T&Cs. Radio space (the air!) in the venue will be shared by everyone and rogue networks directly interfere with that goal, disrupting everyone’s experience.

Security constraints:

• hotspots or rogue networks of any kind are completely prohibited and against our T&Cs.

  • EG: 

    • Portable Hotspots

    • MiFi Devices

    • iOT Beacons which provide WiFi capabilities

• use of all external network hardware such as wireless routers, switches, and access points outside solutions provided by Web Summit, are strictly forbidden. The venue is actively monitored and any unauthorised devices will be terminated, if found.

• devices connected to our general venue network cannot reach each other, only the internet.

Standard available networks

Venue Wi-Fi

An official open WiFi network is provided for your internet connectivity needs, this is available to all attendees and throughout the entirety of the venue(s) except where stated otherwise.

Please review the following terms to ensure support for your devices:

• Our Wi-Fi operates on the 5 GHz band

  • meant for lightweight usage (email, browsing, instant messages, general 1080 YouTube video streaming/playback).

  • over peak times you may see delays due to network congestion.

• Older devices are supported on the 2.4 GHz band

  • a separate Wi-Fi network is available for this purpose.

  • as this is an unregulated band, this network is subject to interference.

• over peak times you may see delays due to network congestion.

Internet-enabled network cables

Your site activation will include a single ethernet cable as standard, with internet connectivity.

For provided build Partners, your network cable will be placed in the corner of your stand, where the two walls join together unless a preferred location is specified through a services placement plan.

 If required, additional ethernet points can be purchased individually (up to 2) or in the form of a network switch from our Web Summit partner store.

Please review the following terms to ensure support for your devices:

• Bandwidth

  • shared with other wired points – over peak times you may see delays due to network congestion.

  • by default, this cable will be allocated a maximum speed of 7Mbps.

  • dedicated bandwidth can be purchased at our Web Summit partner store.

• Device support

  • Your ethernet cable will have an RJ45 connector.

  • if you require mobile devices for your activation, connect them to our event Wi-Fi or bring an RJ45 network adapter to use your ethernet cable.

Additional connectivity options

Extra ethernet cables and dedicated bandwidth

This option provides you with a dedicated private network and a network switch with the respective extra ethernet cables required, this replaces your default ethernet cable.

Additionally, the connection is a guaranteed dedicated bandwidth (10 Mbps).

Which package is best for me?

All partner stands as standard will have access to the open venue Wi-Fi and have a single ethernet cable. If you are unsure of your requirements, please contact your Partner Success Manager.

• Venue Wi-Fi

Allows for light usage such as browsing the internet, sending and receiving emails and general 1080p YouTube streaming. Please be aware that during peak times you may experience delays due to network congestion.

• Ethernet cable, default bandwidth

This allows you to engage in heavier internet use, such as streaming video with a greater degree of reliability. The maximum speed by default is 7Mbps.

Requirements

General 

Complete our connectivity form before 17 September.

Complex Requirements

Web Summit currently offers packages to cater for a variety of circumstances and demonstrations.

If you have any complex requirements, concerns or queries, please contact your Partner Success Manager to discuss and complete our connectivity form before 17 September.

With knowledge of your requirements, we can better tailor a package to your needs in order to give you the best experience possible.

The Web Summit partner store allows our event partners to purchase all the products and services required for their event activation. Our product range includes the following product categories: electrics and lighting; AV; furniture; rigging services; carpet; connectivity; and labour and services. Please contact your partner success manager if you require items not displayed on the store.

The Web Summit partner store will open on Wednesday, August 24 and will close on Wednesday, October 5. Please purchase all of your requirements before this date as late requests can not be facilitated.

To ensure the delivery of goods and services on site, store management requests that all orders are paid in advance of Wednesday, October 5.

Please note there will be no onsite orders at Web Summit.

Check out some FAQ on the Web Summit partner store here.

Merkur Expo Logistics is the official service provider of on-site storage, material handling, and the official international freight forwarder of Web Summit.
Please refer to your relevant stand size in the Exhibitor Stand section for more information and contact your Partner Success Manager if you require an introduction to Merkur.

For details on lead scanning at Web Summit please see more information in our lead scanning section here. 

This year at Web Summit, each partner will be provided with a unique QR code that leads directly to that partner’s profile page. Once an attendee scans a partner’s QR code, they will be taken directly to the partner’s profile page. There they can connect with the partner and any of its employees who are attending Web Summit.

This is a short guide to help you get the most out of your QR code.

1. Incorporate the QR code in your booth artwork or stand design

Your booth artwork is one of the most visible aspects of your presence at our event. We recommend getting your designer to include the QR code in the artwork or your stand design. The QR code has been highlighted in each template for provided build stands. This is done in order to fit accessibility guidelines. If the QR code is placed incorrectly, it will be relocated by Web Summit designers to the allocated position. You can find more information in our exhibitor booth section.

2. Include the QR code on some of your printed collateral for the event

Are you printing collateral specifically for Web Summit? Include the QR code on business cards and even t-shirts! This will drive traffic from the exhibition floor straight to your profile page. Make sure you consider some of the sustainable merchandise options we suggest on the Partner Hub and that you are familiar with our zero single plastic policy. 

Please do not print the QR codes on stickers. This could lead to oversaturation. If you’d like to use stickers to share your QR code, please talk your concept through with your Partner Success Manager before printing.

3. Screens

If you have a screen at the event, include your QR code in the content you share on it. If the QR code is on a slide, remember to give attendees enough time to scan it.

4. Get creative

QR codes are effective due to their simplicity and their mystery. Attendees are far more likely to engage with them instead of a hyperlink or a website address. Take advantage of this and use the QR code in ways that will drive traffic to your Web Summit profile page.

5. Give incentive

Tell attendees why they should scan your QR code, give them a reason as to why you should connect, for example scan to connect and:

• Get slides from a masterclass session

• Get a demo of a product/service

• Learn more about…

Social Media

Web Summit’s social media community spans four channels; Twitter, Facebook, Instagram and LinkedIn, with a total community size of 1.2 million and a 2.4% average engagement rate per post (overall industry average 0.2%, source Rival IQ 2021). We tailor our content to each of our channels’ audiences, reaching just over 10 million people per month.

Who are our audience?

• 42% female vs 53% male

• Average follower age range: 25 – 34 years

• Top countries: Portugal, UK, USA, Brazil, Canada, Ireland

How do we speak to our followers?

Our posts are refreshingly fun to read. We would describe our voice on social media as confident, enthusiastic and informative. Above all, we want to be impactful but brief.

Social media assets

The official event hashtag is #WebSummit. Make sure to include it in all your posts to increase engagement, especially at the event. 

Want to incorporate Web Summit branding in some of your social media posts? You can find our social media toolkit and our brand guidelines and logo pack here. 

You can also find a full bank of imagery from Web Summit here. We are constantly publishing new content – make sure to check out our social media channels to be the first to see news, announcements, campaigns and more.

How to maximise the media opportunity at Web Summit. Some tips from the Web Summit media team.

Over 1,500 media will be in Lisbon to cover Web Summit 2021. These include editors and reporters from major international publications and the leading national outlets across Europe, Asia, and the US. Publications like the New York Times, The Wall Street Journal, CNBC, Bloomberg, CNN, Forbes, The Times, Der Spiegel, Quartz, Business Insider, and many others will all have a presence at the conference.

Web Summit provides you with the platform to communicate directly with these media outlets. You have all the names in the room — you just need to have the news to pique their interest.

Take a look at our Media impact report here.

What can the Web Summit media team do for you?

Think of us as an extension of your PR agency or in-house communications team. We work closely with the media coming to Web Summit, and we know what they want from a story.

We can distribute your press release on the dedicated Web Summit media portal, and if the media are interested, they can request more information or even a 1<>1 interview. We can do all of this, but we need the news from you.

With this in mind, what is the type of news that will interest media at Web Summit?

Media are interested in exclusives and stories they can’t get anywhere else. So you should be thinking along the following lines:

➔ Investment

➔ Jobs

➔An innovative new product/ service

➔ A new partnership

➔ An acquisition/merger

➔ A report or whitepaper

If you’re planning any announcements in Q2 or Q3, why not consider making them at Web Summit? If you have a specific idea, get in touch and we can let you know whether it could work at Web Summit.

Press releases

If you are announcing news at Web Summit, please provide us with a press release. The deadline for this is Friday, October 10. This will be hosted on websummit.com/media which all media visit during the event to hear the latest news announced during Web Summit. Hosting a press release on our media portal creates a unique URL that can be shared with your wider network and can be used to post on your company’s social channels.  

Press lists

• Top Tier Press List here

• Full Press List here

At Web Summit we are proud to announce our commitment to the United Nations Sustainable Development Goals. 

We are working to increase visibility and awareness among our partners at our events.

If you want to read more on the UN SDGs you can do so on their knowledge platform. 

We are asking our partners to help us in reducing single-use plastic onsite at Web Summit and as such we have taken a zero-tolerance stance for any single-use plastic on site. Please see below for some merchandise ideas to help. 

What we would recommend:

• Reusable bottles

• Stress balls

• Power banks

• 3 – cable chargers

• Socks

• T-shirts

• Tote bags

• Glasses wipes

• Notebooks

• Grip for phones

• Keep cups

• USB sticks

Please be aware of the items listed below as they are the main sources of single-use plastic at our events you may not be aware of. 

• Plastic bottles

• Sweet/food wrappers

• Flyers

Recommendations for local merchandise suppliers can be found below:

Undo design
Impressionante
Pink plate

Our camera guidelines for filming & photography at Web Summit can be found here.

Recommended photographers below

• Emanuele Siracusa: https://www.emanuelesiracusa.com/

• Garrett Walsh: https://algarvephotography.com/

• João Pedro Correia: https://www.joaomakesphotos.com/

• Pedro Dias: http://www.photoplus.pt/

• Jody Daunton: https://www.jodydaunton.com/ 

• Katrine Garashchenko: http://katrinegarashchenko.tilda.ws/

We have partnered with b-network to bring you exclusive hotel offers for your stay in Lisbon. Bookings can be made for individual or group stays around the dates of Web Summit.

Car park recommendations located near the venue:

OPE Justice Campus - Placegar
Address: OPE Campus de Justiça Rua Mar da China 1990-203 Lisboa

Spaces: 2558

Parque de Estacionamento do CC Vasco da Gama
Address: Vasco da Gama

Avenida Professor Gama Pinto 1.05.02

1500 Lisboa

Parque Saba Gare do Oriente 

Address: Estação Gare do Oriente, Av. Dom João II 1.15, 1990-233 Lisboa, Portugal

Spaces: 1672

Parking Estação Ferroviária Gare Oriente - EMPark

Address: Parking Estação Ferroviária Gare Oriente, Rua da Centeeira, Viaduto Transição Edf. Refer, 1990-093 Lisboa, Portugal

Spaces: 750

Parque SIENT

Address: Parque SIENT, 1990-087 Lisbon, Portugal

Spaces: 750

Parking Meridiano - EMPark

Address: Rua do, R. Polo Sul 13, 1990-272 Lisboa, Portugal

Spaces: 98

Parque Saúde - EMPark

Address: Avenida D. João II 1990 Lisboa

Spaces: 300

Doca - Placegar

Address: Parque da Doca Alameda dos Oceanos 1990 Lisbon

Spaces: 405

Parque Oceanário - EmPark 

Address: Parque Oceanário R. dos Cruzados, 1990-074 Lisboa, Portugal

Spaces: 275

Marina - Placegar

Address: Passeio Adamastor 30801, 1990-165 Lisboa, Portugal

Spaces: 365

Estacionamento Panoramic - EMPark

Address: Estacionamento Panoramic, Av. D. João II, Lote 1.1904.A porta 13, 1990-085 Lisboa

Spaces: 647

You can view our event policies here.