FAQ
FAQ
Web Summit will take place MEO Arena and Feira Internacional de Lisboa from November 9-12, 2026.
The Startup Success team are your main point of contact for the event and will be there to answer any questions you may have by email. You can reach them at startupsuccess.lisbon@websummit.com.
Night Summit is the official Web Summit after-hours gathering. Further details will be announced soon. You can find more information about Night Summit here.
We have partnered with B-Network to bring you exclusive hotel offers for your stay in Lisbon. You can book your stay here.
A full map of the venue will be released around two weeks before the event.
Official event Wi-Fi will be freely available throughout the venue.
At Web Summit, we’re committed to making our events accessible and welcoming for everyone. If you have any accessibility requirements, please submit a request via this form.
For all other accessibility-related queries, please see our accessibility policy.
As a startup ticket holder, you will have access to a dedicated startup lounge. This is an exclusive lounge for startups, where you can network, host meetings and take a break!
Please note: This area is a lounge – there are no private meeting spaces available.
We have 17+ tracks exploring every industry affected by tech, from marketing to AI to health. You can learn more about them here.
While we plan ahead for November, we are liaising with our host city of Lisbon to deliver the safest event for all attendees. No matter what, we will be strictly adhering to the government’s guidelines. Security checks will be mandatory when entering venues. These checks will be in adherence with Lisbon's security and health protocols at the time.
Food and beverages will be available across the event. Food and beverage suppliers will be strictly adhering to health and safety guidelines throughout the event.
There will be cloakrooms and bag drops available for all attendees at Web Summit 2026. The location will be shared two weeks prior to the event. You can find more information here.
Web Summit positions itself at the forefront of the world’s latest developments and discoveries. Our startups, speakers, investors and partners are pioneering sustainable solutions to some of society’s most pressing challenges.
This is called the right to erasure and means that you can ask for your personal information to be deleted. When you delete your account, we delete your data in accordance with our data retention policies. Otherwise, if you wish to make a request to delete your data, then please contact us at dataprotection@websummit.com
Sometimes it is not possible to delete your data – for instance, if we have a valid legal basis for keeping it – but if that’s the case we will let you know.
Please be aware that we may require some identification to check that you are who you say you are.
You can find our logo troubleshooting guide here.
You can update your company profile here. Your company profile will be used for online purposes, such as the app and featured startups page and this can be updated at any time. For your exhibition board, once you confirm the details for printing and it has been sent to print, no further changes can be made. Please contact the Startup Success team if you have any questions relating to your exhibition board.
No, it's not possible to request an exhibition day. Your exhibition details will be circulated to you on or before October 29. You will be assigned either Tuesday, November 10, Wednesday, November 11 or Thursday, November 12.
If you're bringing a physical product, you may be required to apply for permission. Software demos on laptops/screens do not require any special requests.
Physical products must fit your booth footprint, avoid being a "noise/space pollutant," and be approved by Startup Success before your profile deadline.
Marketing materials (banners, posters etc), food, and oversized items are strictly prohibited.
You can find more information here.
If you have further questions, please reach out to the startup success team via startupsuccess.lisbon@websummit.com for more information.
You are limited to one handheld box of reusable swag (e.g., branded t-shirts, pens) and must clear all waste at the end of your exhibition day.
Custom branding (stickers, banners, own boards), furniture, and loud/flashing distractions are strictly forbidden to ensure a professional, uniform environment. As a paperless and plastic-free event, distributing flyers or single-use plastics is prohibited and may result in fines or revoked access. You can find more information here.
Please note that the venue is unable to receive or store incoming shipments. We recommend contacting your hotel or accommodation provider, as many are happy to accept deliveries on behalf of guests with prior notice.
You can find out more about connecting with investors, and other attendees at our event here.
A ‘meetup’ is a small gathering where attendees network based on common interests, community or industry.
Meetups give attendees the chance to meet new people and make new connections in informal settings during Web Summit – day and night.
We’ll make sure you’re invited to some that we think you’ll enjoy. Meetups are 20-55-minute sessions taking place in multiple ‘meetup areas’ around the event venue.
There are lots of ways to stand out on the exhibition floor.
Team: Consider wearing matching T-shirts with your company logo and name clearly visible.
Your market: Think about your target market and whether you want to focus on building your brand there. Do you want to connect with all attendees, or focus on a particular type?
You can find more information here.
Please make sure you have downloaded the Web Summit mobile app before arriving to the venue. The mobile app will launch closer to the event.
On arrival at registration, you will need to show your QR code, which you can find in the app. Once you have registered, you will be given your event accreditation (a wristband and lanyard). Both the wristband and lanyard are required to enter the venue each day of the event.
You can find a guide to assigning your tickets here.
You can receive a full refund if you request to cancel your ticket within 14 days of booking your ticket. We have a strict no-refund policy after this date.
For more information, please check our Terms & conditions.
Our terms and conditions are available on our website here.
Our main priority is making Web Summit a positive experience for every attendee. You can read our anti-harassment policy here.
Attendees who are 17 years old and under can attend the event with a Youth Ticket, but they must be accompanied by a guardian at all times.
What is included:
- Access to the main event venue, the opportunity to participate in activations such as the PITCH Competition, Startup Showcase and Mentor Hours and access to the exhibition booth. A guardian must always accompany them in all of these situations.
What is restricted:
- They will not have a profile on the Web Summit app, their name won't appear in the attendee list or in any activation, if selected, and they cannot scan other attendees' lanyards or have one of their own;
- They cannot sign contracts or enter into official business deals with stakeholders during the conference or any related events;
- They cannot attend Night Summit.
If you wish to acquire a Youth Ticket, please email the Startup Success team at startupsuccess.lisbon@websummit.com.
We have launched our Developer programme which offers up to two complimentary tickets to developers or technical members of your team not already attending. Tickets are limited and offered on a first-come, first-served basis. These tickets are officially sold out.
If travelling from outside Portugal, please be sure to check if you need a visa to enter Portugal. If you require a visa, we recommend applying as soon as you have secured your Web Summit ticket. Keep in mind that this process will take some time.
We do not liaise with the government of any country to provide visas. However, we are happy to provide a letter confirming your attendance at Web Summit.
You can find more information about letter of attendances here.
Now. We recommend applying as soon as your ticket is secured. Processing times for Portugal visas can vary significantly (sometimes taking several weeks or months).
In accordance with our terms and conditions, tickets are non-refundable outside of the initial 14-day cooling-off period. Web Summit is not responsible for the outcome of visa applications.
As part of our startup programme, we offer all ALPHA and BETA startups the chance to apply for our stage activations (PITCH Competition, Startup Showcase or 40 Words). If you haven't already, you can apply to these through the application in the homepage section on the Web Summit Platform.
The shortlist of startups selected will be announced on Wednesday, October 28. Please note that participation in these activations is not a guaranteed part of your ticket package.
The link to apply to PITCH, Startup Showcase, 40 Words and Mentor Hours can be found in the homepage section on the Web Summit Platform.
Startup Masterclasses don't require any sign-up in advance, however are offered on a first-come, first-served basis on the day.
No, it is completely optional. Check out our event goals page for lots of ways to make the most out of the event.
You can only film at Web Summit with professional camera gear with prior permission, provided that you follow all our camera guidelines here. Stage content and sensitive areas (such as registration or private lounges) can't be filmed, nor can other parts of the venue listed in the document above.
Please fill out this form with your complete itinerary, and we'll get back to you with the appropriate feedback or approval as soon as possible.
If you just wish to use your mobile phone to film, you don't need to fill out the form. You will, however, need to ensure you've read and follow the camera guidelines, as stated above.
If your company is selected for Startup Showcase, feel free to film your pitch on-site.