FAQs


Please note:
Web Summit staff will only ever contact you using an @websummit.com email address. Your startup success manager is your main point of contact for Web Summit. If you are unsure of any correspondence you receive, please forward it to your success manager.


General

When does Web Summit 2022 take place?

Web Summit 2022 will be in Lisbon from November 1 - 4, at the Altice arena and FIL, Rossio dos Olivais, 1990-231 Lisboa, Portugal.

What time does Web Summit start and finish?

Opening Night will take place on Tuesday, November 1 and will be followed by Night Summit. The schedule will be released in September.

The exhibition then takes place on Wednesday, Thursday and Friday, November 2-4 from 8.30-5pm.

What is Opening night?

Opening Night is our official opening ceremony, taking place on Tuesday, November 1. Further details will be announced soon.

Where can I find the Web Summit schedule?

You can find the list of talks, Q&As, masterclasses, panels, fire sides taking place at Web Summit on the schedule here.

What is Night Summit?

Night Summit is the official Web Summit after-hours gathering. Further details will be announced soon.

Are you able to provide a letter confirming my attendance at Web Summit?

You can request a letter confirming your attendance at Web Summit here.

Where can I stay in Lisbon? Do you have any hotel recommendations?

We have partnered with b-network to bring you exclusive hotel offers for your stay in Lisbon. Bookings can be made for individual or group stays around the dates of Web Summit. You can book your stay at: websummit.bnetwork.com

At the event

Is there a map of the venue?

A full map of the venue will be released closer to the event.

What topics will be explored at Web Summit?

We have 20+ tracks exploring every industry affected by tech, from robotics to health to music.

Will there be wifi available at Web Summit?

Official event wifi will be freely available throughout the venue.

What safety measures will be in place at Web Summit?

While we plan ahead for November, we are liaising with our host city of Lisbon to deliver the safest event for all attendees. No matter what, we will be strictly adhering to the government’s guidelines, and the advice of the ECDC. We will release specific details in due course.

What security checks will be carried out?

The safety and security of attendees at Web Summit is our prime concern. Security checks will be mandatory when entering venues. These checks will be in adherence with Portugal’s security and health protocols at the time.

Will food be available onsite?

Food and beverages will be available across the event. The catering and external food and beverage suppliers, will be strictly adhering to government health and safety guidelines throughout the event.

Are there meeting spaces available?

As an ALPHA startup ticket holder you will have access to the startup lounge on the exhibition floor. This is an exclusive lounge for startups where you can network, host meetings and take a break! As an ALPHA startup ticket holder you will have escort rights to bring investors into the lounge with you.

Please note: this area is a lounge, there are no private meeting spaces available

Is there a place I can leave my bags?

There will be cloakrooms and bag drops available for all attendees at Web Summit.

What actions are you taking to be more sustainable?

Web Summit stands at the forefront of the world’s latest developments and discoveries. Our startups, speakers, investors and partners are pioneering sustainable solutions to society's most pressing challenges. In 2020, we launched our sustainability strategy. The Sustainable Development Goals (SDGs) are at the core of the United Nations’ 2030 Agenda for Sustainable Development, and we are proud to commit to these SDGs as guiding principles for our own sustainability initiatives.

You can read more about the steps we're taking at websummit.com/sustainability

The right to have your data deleted

This is called the right to erasure and means that you can ask for your personal information to be deleted. When you delete your account, we delete your data in accordance with our data retention policies. Otherwise, if you wish to make a request to delete your data, then please contact us at dataprotection@websummit.com

Sometimes it is not possible to delete your data – for instance, if we have a valid legal basis for keeping it – but if that’s the case we will let you know.

Please be aware that we may require some identification to check that you are who you say you are.

Accessibility information

You can read our accessibility policy here.

How do I submit a speaker application for myself or on behalf of someone else?

Our speakers team are always excited to hear from new people, and we’re always looking to collaborate with more founders and CEOs to create engaging content for our attendees. You can apply to speak on our website: websummit.com/speakers/speaker-application

All applications are reviewed weekly by our speakers team. They will directly reach out to you if your application has been accepted.

Your startup attendance

How can I update my company profile?

Once you click “Confirm for print” it is no longer possible to amend the information on your startup board.

Can I request an exhibition date?

Your exhibition details will be circulated to you by Friday, October 21. You will be assigned either Wednesday, November 2, Thursday, November 3 or Friday, November 4 to exhibit.

*Exhibiting day cannot be requested.

Can I record at the event and on my exhibition day?

Filming at the event is only permitted when you have received written consent from our team and you have provided a full itinerary. Before requesting consent to record at Web Summit please read through the official camera guidelines here.

How can I contact the Web Summit team?

When you purchased your Web Summit package you were assigned a startup success manager. They are your main point of contact for Web Summit and are there to answer any questions you may have by email. You will be able to find out who this is by searching your inbox for an email with the subject line “*Your company name* - Welcome to Web Summit."

My logo won’t upload onto my profile

You can find our logo troubleshooting guide here.

I need help with my pitch deck

You can find a guide to creating your pitch deck here.

Tickets

How do I assign my tickets?

You can find a guide to assigning your tickets here.

What is your refund policy?

You can receive a full refund if you request to cancel your ticket within 14 days of booking your ticket. We have a strict no-refund policy after this date.

Where can I view the terms and conditions?

Our terms and conditions are available on our website at: websummit.com/terms-and-conditions

Do you have an anti-harassment policy?

Our main priority is making Web Summit a positive experience for every attendee. Read our anti-harassment policy here.

Activations

What are startup activations?

Startup activations are activities/opportunities that startups attending Web Summit can apply to take part in.


We have a lot of opportunities available at the moment and others coming soon.

Find out more below:

PITCH

Startup Showcase

Startup Sessions

Mentor Hours

Machine Demo

40 Words

Startup roundtables

Startup masterclasses


How can I sign up for startup activations?

All activations have their own application forms. You can find each individual application page here.