Audio

Relaunch the web browser. Try closing and reopening the application.

Try clearing the cache and cookies via the Internet settings.

• • • For Google Chrome, you may find the Internet Settings on the top-right part of your screen (Icon with the three vertical dots) > Click History > Click History again > Click on Clear browsing data > Choose the time range > Click Clear Data

    • You may also navigate via the Google Chrome Settings option: Internet Settings on the top-right part of your screen (Icon with the three vertical dots) > Click Settings > Scroll down to Privacy and security > Click on Clear browsing data > Choose the time range > Click Clear Data

    • For Internet Explorer, you may find the Internet Settings on the top-right part of your screen (Gear Icon near the Favorites and Home Icons) > Click on Internet options > On the General Tab, navigate to the Browsing history section > Click on Delete... button > Click Delete > Click OK or Apply

    • For Mozilla Firefox, you may find the Menu Settings on the top-right part of your screen (Icon with the three horizontal lines) > Select Options > Select the Privacy & Security Panel > In the Cookies and Site Data section, click Clear Data > Click the Clear button

    • You may also navigate via the Firefox Library button (Icon with books on the upper-right corner of the window) > Click History > Click Clear Recent History... > Select the time range you prefer > Click the Clear Now button

Try performing a Disk Clean-up. See above for the step-by-step instructions on how to perform this.

You may also check the LAN Cable to see if you have internet connection.