Interaction Studio: Consent Management

When the Personalization module sees an OptOut consent with the purpose of Personalization, it doesn’t send events to the user until their consent status changes.

The Consent Object 

{

  purpose: string, // The purpose for the consent. Example: Personalization

  provider: string, // The consent provider.

  status: string // The consent status. Example: OptIn or OptOut

}

Providing Default OptIn Personalization Consent

SalesforceInteractions.init({

  consents: [

    {

      provider: "Consent Provider",

      purpose: SalesforceInteractions.mcis.ConsentPurpose.Personalization,

      status: SalesforceInteractions.ConsentStatus.OptIn,

    },

  ],

}).then(() => {

  // Logic to get the visitors actual consent

  // Sitemap

});

Updating Consent Using the updateConsents Method 

const sitemapConfig = {

    global: {

        listeners: [

            SalesforceInteractions.listener("click", "#opt-in-personalization", () => {

                const consent = {

                    provider: "Consent Provider",

                    purpose: SalesforceInteractions.mcis.ConsentPurpose.Personalization,

                    status: SalesforceInteractions.ConsentStatus.OptIn

                };

                SalesforceInteractions.updateConsents(consent);

            }),

            SalesforceInteractions.listener("click", "#opt-out-personalization", () => {

                const consent = {

                    provider: "Consent Provider",

                    purpose: SalesforceInteractions.mcis.ConsentPurpose.Personalization,

                    status: SalesforceInteractions.COnsentStatus.OptOut

                };

                SalesforceInteractions.updateConsents(consent);

            })

        ]

    }

    ...

}