Interaction Studio: Identity and Cookie Management

The Personalization module of the Salesforce Interactions SDK sets the following two cookies.

• A cookie prefixed with _evga_ that stores Personalization Identities such as the anonymousId or any persisted ID.

• A cookie prefixed with _sfid_ that stores any consents and their status provided to the Web SDK.

How to get the _evga_ cookies?

function getEVGACookies() {

  // Get all cookies as a single string

  const allCookies = document.cookie;

  // Split the string into individual cookies

  const cookieArray = allCookies.split('; ');

  // Filter cookies that contain '_evga_'

  const evgaCookies = cookieArray.filter(cookie => cookie.includes('_evga_'));

  // Create an object to store cookie names and values

  const evgaCookieObj = {};

  // Loop through the filtered cookies and store them in the object

  evgaCookies.forEach(cookie => {

    const [name, value] = cookie.split('=');

    evgaCookieObj[name] = decodeURIComponent(value);

  });

  return evgaCookieObj;

}

// Usage

const cookies = getEVGACookies();

console.log(cookies); 

How to get the _sfid_ cookies?

function getSFIDCookies() {

  // Get all cookies as a single string

  const allCookies = document.cookie;

  // Split the string into individual cookies

  const cookieArray = allCookies.split('; ');

  // Filter cookies that contain '_sfid_'

  const evgaCookies = cookieArray.filter(cookie => cookie.includes('_sfid_'));

  // Create an object to store cookie names and values

  const evgaCookieObj = {};

  // Loop through the filtered cookies and store them in the object

  evgaCookies.forEach(cookie => {

    const [name, value] = cookie.split('=');

    evgaCookieObj[name] = decodeURIComponent(value);

  });

  return evgaCookieObj;

}

// Usage

const cookies = getSFIDCookies();

console.log(cookies); //You need to decodeURIComponent