RERA

1. Understanding RERA

What is RERA?

• RERA stands for Real Estate (Regulation and Development) Act, 2016.
  
  

• Enforced to bring transparency, accountability, and efficiency in the real estate sector.
  
  

• Applies to both residential and commercial projects above the defined threshold.
  
  

Objectives of RERA

• Protect homebuyers from delays, fraud, and unfair practices.
  
  

• Ensure projects are registered and details are publicly available.
  
  

• Provide a fast-track mechanism for dispute resolution.
  
  

2. Key Provisions under RERA

1. Mandatory Registration of all projects (except very small ones).
   
   

2. Developers must deposit 70% of funds collected from buyers into a dedicated bank account.
   
   

3. Clear timelines for possession, with penalties for delay.
   
   

4. No changes in project plans without buyer consent.
   
   

5. Disclosure of all details—approvals, floor plans, amenities, possession dates.
   
   

6. Establishment of a RERA Authority and Adjudicating Officer for grievances.
   
   

3. Key Search Features on Telangana RERA Website

Website: https://rera.telangana.gov.in

A. Search Registered Projects

• Search by:
  
  

  • Project Name
    
    

  • Promoter/Developer Name
    
    

  • RERA Registration Number
    
    

  • Location
    
    

• View:
  
  

  • Registration certificate
    
    

  • Sanctioned plan
    
    

  • Approved layout
    
    

  • Construction status
    
    

  • Agreement formats
    
    

  • Quarterly progress reports
    
    

B. Search Registered Agents

• Verify:
  
  

  • Agent’s RERA registration number
    
    

  • Validity period
    
    

  • Contact details
    
    

• Avoids dealing with unregistered brokers.
  
  

C. Complaint Status Tracking

• Check the status of any lodged complaint with the complaint number.
  
  

D. Orders and Judgments

• Download final orders passed by RERA on various cases for reference.
  
  

4. How a Customer Can Register a Complaint in Telangana RERA

Eligibility: Any homebuyer, allottee, or agent with a grievance against a promoter, developer, or agent.

Step-by-Step Process

1. Visit the Telangana RERA website: https://rera.telangana.gov.in
   
   

2. Go to "Complaint Registration" section.
   
   

3. Create an account / log in as a complainant.
   
   

4. Fill in the complaint form with:
   
   

   • Your details (name, contact, address, PAN/Aadhaar)
     
     

   • Opposite party details (developer/agent name, RERA number if available)
     
     

   • Project details (name, location, RERA reg. no.)
     
     

   • Nature of complaint (delay in possession, deviation from approved plans, refund issues, misrepresentation, etc.)
     
     

   • Supporting facts and relief sought.
     
     

5. Upload documents:
   
   

   • Allotment letter / agreement for sale
     
     

   • Payment proofs
     
     

   • Project brochures, sanction letters
     
     

   • Correspondence with builder
     
     

6. Pay the prescribed fee:
   
   

   • ₹1,000 for general complaints (via online payment gateway).
     
     

7. Submit the complaint.
   
   

8. Receive acknowledgment with complaint number.
   
   

9. Track status in the “Track Complaints” section.
   
   

5. Expected Timelines

• RERA aims to dispose of complaints within 60 days, but actual timelines can vary.
  
  

• Both parties will be called for hearings.
  
  

• Orders are binding and enforceable; non-compliance can lead to penalties or imprisonment for the builder.
  
  

6. Common Grounds for Filing RERA Complaints

• Delay in possession without valid reason.
  
  

• Changes in sanctioned plans without buyer consent.
  
  

• Non-disclosure of mandatory project details.
  
  

• False promises in advertisements/brochures.
  
  

• Charging more than the agreed amount.
  
  

• Quality defects within 5 years of possession.