Notice date: 27 March 2025
Meet Anna: Your 24/7 AI Resident Assistant
We are excited to introduce Anna, a new AI-powered service designed exclusively for the residents of Peninsula Tower. Anna is here to make building requests faster, easier, and available even when the building management is not available or the strata manager office is closed.
Please note: Zeses is contracted on a part time basis and will no longer be contactable directly unless he is working on an issue with you. When an issue is reported to the AI Assistant Anna, Zeses will be notified and will respond to you within the next few business days.
All URGENT calls must go through Robinson Strata 1300 889 227
Emergency calls to 000
Contact Anna at any time by Mobile App or Call or SMS: 0468 087 028
We recommend saving this number in your phone as "Anna - Peninsula Tower"
You can download the iOS app from the Apple App Store — Click here Or just search for the App Store for Peninsula LLM or You can download the Android App from the Google play store Click here Or just search for the Play Store for Peninsula Assistant.
Anna can handle your requests instantly. You no longer need to wait for a return call for simple tasks:
Building Access: Request License Plate Recognition (LPR), replace broken/lost FOBs, or setup Smartphone digital keys.
Maintenance: Report faulty elevators, light outages, or issues within your apartment.
Moving Logistics: Book your move-in/out , book the lift protection for moving large items and receive instant instructions.
Building Info: Instantly get your Electricity Meter number, the Welcome Pack, or Building Bylaws.
Applications: Request Pet Application or Renovation forms.
Internet Access: Request access to the MDF/Communications room for your internet provider.
By downloading the App: You can Speak, Chat, Browser, see the latest notices.
By Phone Call: Just speak naturally! Anna will verify who you are and assist with your request.
By SMS: Just start chatting and ask what you need for an instant response.
Registration: You must be registered to use this service. You will receive an email with your unique UID code to use with your mobile app, or if you do not wish to use the mobile app once registered you can simply call Anna on 0468 087 028
NOTICE TO ALL RESIDENTS
Apartment 2602 has been give approval to begin renovations of their bathrooms within their apartment.
Work commencement: Monday the 9th of March
Period: 6-8 Weeks
Times: From 8am to 5pm Monday to Friday and 8am to 2pm on Saturday
Expect noise during these times.
NOTICE TO ALL RESIDENTS
How to answer intercom calls on your mobile device and open the mailroom door
We have created a small 2min video explaining how to answer intercom calls on your mobile device and how to open the mailroom door for deliveries.
https://share.synthesia.io/a1e6df87-3658-4829-85b7-2378caed9737
NOTICE TO ALL RESIDENTS
Intercom System Upgrade Notice
We are in the process of installing a new intercom system. This will include replacing the intercom screen in your apartment. While we wait for the new hardware to arrive, all residents will be set up to use the UniFi Identity mobile app to access the intercom.
When a visitor calls your apartment from the intercom, you will receive the call directly on your mobile device, and you will be able to unlock the main entrance using the app.
If you already use the Identity app, no action is required. If you do not yet have the UniFi Identity app, please let us know so we can help you install and set it up.
Limitations (for now!)
Unfortunately the elevator can not be called to your floor
So what do I do?
If you want to allow a visitor to come to your floor you will either need to:
Go down to the foyer and bring them up
Press the key button on your existing intercom after you let them in on your mobile device. This will allow them to travel to your floor in the elevator.
If you want to open the mailroom door:
Press use your identity app moboile app
When we eventually install the new intercom in to your apartment you will be able to receive intercom calls to both your mobile device as well as your apartment intercom.
Notice date: 11th of June 2025
Dear Residents,
We have recently seen an increase in leaking food deliveries (particularly from Uber Eats and similar services) caused by unsealed soft drinks and coffees spilling during transit.
This has resulted in:
✅ Spills and stains in foyers and elevators
✅ Slip hazards posing a risk to all residents
✅ Unnecessary cleaning costs and building damage
To help address this issue:
👉 We ask all residents to please avoid ordering unsealed drinks from outlets that do not seal containers properly (e.g. McDonald’s soft drinks and coffees).
👉 Please ensure your delivery instructions request that items are sealed and packed securely.
If you wish to receive food deliveries with unsecured soft drinks please arrange to collect them from the building entrance.
If the issue continues, we may need to implement the following:
🚫 Restrict all food deliveries from entering the foyer or lifts
🚫 Require residents to personally collect deliveries from the foyer
All spillages caused by delivery personnel must be cleaned up by the resident receiving the delivery.
If the building committee is required to arrange cleaning services, the associated costs may be charged to that resident.
Your cooperation is greatly appreciated to keep our building clean and safe for all.
Thank you,
The Strata Committee
Notice date: 25th of May 2025
NOTICE TO ALL RESIDENTS
Keeping Our Building Clean & Pleasant for Everyone
Dear Residents,
To help maintain a clean, welcoming, and enjoyable environment for all who live and visit our building, we kindly ask for your cooperation.
If you accidentally drop rubbish, food, or liquids in the lifts or common areas, please take a moment to clean it up immediately and dispose of any waste in the bins
Provided.
Particularly in lifts, spilled liquids can quickly spread as others step through them, causing unsightly mess and a potential slip hazard.
Remember, rubbish left behind affects the experience for you, your family, and your neighbours.
Thank you for your cooperation.
Notice date: 25th of May 2025
Please provide at least 3 days notice if you intend to move bulky goods in or out of the building.
We reccoment you use Anna Peninsula Tower AI assitant to book in a move.
Alternatively you can email the Strata Manager
northernbeaches.admin@bcssm.com.au
Protective Lift Curtains
Lift 2 will have the lift curtains installed for you.
Do NOT use the main foyer for the movement of bulky goods
As per the By-laws you are required to use the carpark entrance to move in/out bulky items, you must NOT move in/out from the level 2 main foyer. Please use Level 1 or 3 car park levels to move your bulky goods.
Moving in / out hours
It is not permitted to move bulky goods in or out of the building at any time on a Sunday or outside of 8am and 4:30pm on any other day.
Notice date: 15th of April 2025
In Peninsula Tower all windows in the apartments and the lift lobby area are fitted with child safety locks.
Under the Strata Schemes Management Act 2015, strata building windows must have child-proof locks.
This is a mandatory safety requirement and is designed to prevent children from falling out of a window.
Your apartment has been fitted with the following window device that limits the window opening to less than 125 mm
The child safety lock must never be removed, except for window maintenance or cleaning.
We ask that you do not tamper or remove the child safety locks in the common area adjacent to the lift lobby.
If you find any missing or non-working safety locks, please inform our strata manager or the Strata Committee.
Notice date: 12th of Jan 2025
Smoke penetration from any lot to any other lot or Common Property can be a nuisance or hazard as defined in Strata Schemes Management Act 2015 (clause 153) and is not permitted.
In addition, our by-law No: 11 prohibits smoking on any balcony.
Under no circumstances must residents or their guests throw cigarette butts or any other item over any balcony.
If you wish to smoke, please do so off the property where it does not impact other people.
Notice date: 10th of Jan 2025
We request that residents do not feed the birds on their balcony. Bird feed & poo ends up on the lower balconies of the building and damages common property.
A reminder our by-laws No: 17 & 26 prohibits bird feeding.
Notice date: 30th of Aug 2025
The following Access Control features are curently available
Facial recognition to the mailroom and foyer entrance
Number plate recognition to the upper garage entrance
Please log a request with Anna Peninsula Tower's AI assistant if you wish to have this setup
Notice date: 30th Aug 2023
Over the past year, the committee has investigated options to enable electric vehicle (EV) charging in Peninsula Tower.
A resident survey was conducted in 2025.
Given the limited interest and the significant implementation cost, the project has been placed on hold. No capital works budget is proposed for EV charging in 2025–2026.
Notice date: 2nd Nov 2022
We are currently investigating why we have a lack of ventilation in the bathrooms.
There are two fans providing ventilation to the bathrooms and laundry.
Changes have been made to the fan enclosures to rectify some technical issues.
During testing it was identified that the fans have the capacity to provide ventilation air flow to the entire building however it was also identified that there is no balancing of the ventilation system, it was found that some apartments have excessive air flow and others have very limited to no air flow, in addition due to the excessive air flow many of the vents where clogged with lint and are extremely noisy.
Based on the building standards at the time of build it should be providing 25 litres air flow on each bathroom and laundry.
To address this we will investigate adding a ventilation a control mechanism in the duct which would provide the following benefits.
Ability to control and balance the air flow
Increase air flow too all apartments equally to 35 litres per second per ventilated area, this is the new Australian standard.
Reduce noise on the upper floors
To access the cost and success of the modification we plan to implement the change on 2-3 apartments before deciding weather implement to all apartments.
Notice date: 8th Sep 2022
Over the last 27 years the balconies have deteriorated and are in need of repairs. The repair and upgrade of the balconies will consist of the following stages.
Stage 1 - The old balcony light which has old rusted screws will be replaced with a new power saving LED light made of aluminium which is powder coated and has no visible screws. Complete
Stage 2 - The ceiling on many of the balconies has aged and cracked, all ceilings will be repaired by installing an expansion joint and then painted.
The walls on either side of the balcony, the pelmet part of the ceiling and the footing of the glass balustrade will be cleaned and painted.
Level 26,25,23,22 are complete.
Stage 3 - Apartment balconies to be repaired will be advised.
A schedule sheet will be placed in the reception area allowing residents to select a time slot for the repairs to be conducted in your apartment.
Schedule:
Stage 1: 2/12/2022 - Complete
Stage 2: 3/11/2025 - Complete
Stage 3: TBA 2026
Stage 4: TBA 2027
All residents will be required to provide access for the repairs to be conducted. Items on the balcony will need to be relocated whilst the repair work is undertaken.
Notice date: 10th Aug 2022
We ask that all residents use the bins provided for rubbish. Rubbish that does not fit or belong in the bins should not be dumped near or on top of the bins.
Recyclable paper boxes must be cut up and placed inside the bins. Please do not leave them on top or outside the bins.
If you have tradesman working in your apartment it is your responsibility to make sure they follow the procedures.
If the bins on your level are full please use other bins on the other levels
Other household items like mops, clothes hangers, ironing boards etc should not be dumped next to the bins. These items can be picked up by North Sydney council every four night. You simply have to book this with the council pickup service.
Household Waste Clean Up
Every second Monday there is a Council pickup for residential household items.
There are two ways to book in your pick up:
or ring 1300 799 019
BOOK in by 4pm Sunday
Further information regarding recycling can be found here *
Bins are located on Level 1, 3, 5, 6 and 7
Let's all work together to keep Peninsula Tower a great place to live!
Notice issue date: 20th May 2020
False Alarms via Cooking fumes
Recently we had a fire alarm resulting in a building evacuation, and response from our local fire brigade.
The response of residents to the evacuation signal was very good and we thank residents for this.
The alarm was a false alarm caused by a resident allowing cooking smoke to enter the lift area outside their apartment front door.
To minimise disruption to residents and the cost of unnecessary fire brigade call-outs please ensure smoke from your kitchen or Bar-B-Q does not enter the lift lobby.
For everyone's safety there are sensitive smoke detectors on every floor which can be triggered by smoke entering the lift area.
If smoke is produced from any cooking action:
• firstly place a towel under the front door to stop smoke escaping into the lift area then
• open your kitchen window and your balcony door to allow the smoke to clear.
Please make this note accessible to future residents
Notice issue date: 1st July 2021