UX Manager

UX Managers help run UX efforts for Orcasound, including providing resources and UX mentorship to team members. 

UX Manager description:

Orcasound welcomes all volunteers interested in growing their professional UX Manager skills. Whether you have no experience as a UX Manager, or you have extensive experience, you are more than welcome to join the Orcasound UX Manager team. We highly value mentorship and strive to provide an environment in which all experience levels can contribute.

UX Manager Job Responsibilities:

• Strategic

• Contributing long-term UX strategy planning

• Resource acquisition and management: 

• Helping to find free versions of Freemium online tools of best fit and providing team access

• UX Evangelism

• Collaborating with stakeholders to communicate an understanding of and buy-in for UX processes, including the UX to production process

• Developing and helping to implement standardized UX processes with UX team members

• Selecting projects

• Creating new projects and forming project teams

• Managing existing projects with team leads

• Onboarding new team members to projects

• Tactical

• Coaching UX Team members on all things UX

• Helping team members with everyday UX issues

• Managing project teams while keeping the big picture of Orcasound in mind

• User needs

• Stakeholder requirements

• Vision and mission of Orcasound

• Technical limitations

• Budgetary limitations

• ReOps resources and processes

• Understanding of past, present, and future Orcasound design goals and issues

• Incorporating Content Strategy into UX work

• IA research, strategy, and implementation

• Accessibility

• UX Writing

• Content copy

• Microcopy

• Other Content Strategy roles and needs

• Obtaining resources from Orcasound leadership and providing them to UX Team members

• Collaborating with Orcasound UX leadership- Product Managers, Team Leads, other UX Managers, etc.

• Admin responsibilities:

• Weekly project team meeting needs

• Assigning project leads

• Posting weekly project meetings with required information as an event invite in the Orcasound UX Google Calendar

• Making sure that all project team member emails are included in the Google Calendar invite

• Making sure reminders are posted in Slack and emails sent from the Google Calendar invite for weekly project team meetings

• Creating resources and tools for IC UX work

• Making sure team members have access to resources and tools to do IC UX work

• Training or providing educational resources to UX team members on being able to practice industry standard UX processes

• Assessing UX performance and advising on professional growth

• Working closely with Development leadership and Product Managers to pursue UX strategy and the Product process of sending UX to production

• Understanding and implementation of Agile and Lean processes

Work Hours & Benefits 

Volunteers are free to volunteer as much or as little as they want. They are free to come and go as their life circumstances dictate. The focus of volunteering UX work at Orcasound is twofold: 

1. Contributing tech skills for marine and Orca conservation

2. Professional development

Benefits include the opportunity to do work that can be used as application material for tech roles- portfolio case studies, experience listed in resumes, and professional recommendations.

UX Manager Qualifications:

• Fluency in or willingness to learn best practices for UX Research and Design

• Strong knowledge of or willingness to learn usability principles and techniques

• Communication, presentation, and storytelling skills

• Experience or desire to work in a collaborative multi-disciplinary team and working directly with developers for UX implementation

• Experience or desire to work in a highly Agile/scrum environment

• Ability to take initiative and leadership with limited direction from others

Education, Experience, and Licensing Requirements:

Typically, volunteers have a background in UX, from a bootcamp, college/university courses, or self-taught from online sources- no prior education requirements exist, but those who would be successful have a basic understanding of the UX process.

If you would like to help us manage our UX work at scale, please post a message in the Slack channel linked below.

Project brief: Orcasound UX Management Project Brief

Slack channel: ux-manager-team (request access)

Project folder: UX Management Team (request access)

GitHub project: Orcasound UX Project Management