Research Ops

Research Operations is a critical piece of UX Research at Orcasound. From recruiting study participants, to gaining participant consent, and ensuring participant privacy, ReOps provides the resources and policies required to run an ethical UX Research practice and comply with the law.

The Orcasound UX Team has access to a Mailchimp account with a pool of Orcasound users that have opted into being participants for UX Research studies. Access can be gained by signing into the UX account and accessing the Orcasound UX Gmail account for the one-time access code. Please reach out to @Brendan for access.

To build the Mailchimp account with the pool of Orcasound users that have opted into being participants for UX Research studies, a process has been established. Please reach out to @Brendan to learn more and help with this ongoing task.

We have a consent form that participants must fill out before they participate in a session. 

It can be found here: MAKE A COPY: Consent Form. It’s unclear how to have the session moderator fill out the form after the participant- alternative form platforms or solutions would be welcomed!

If you would like to understand what persona type your participants fit within, some are tagged in the Mailchimp account. For those who are not tagged, there is a short form in Mailchimp they can fill out, and the answers reviewed to place them in the correct persona type. Please reach out to @Brendan to learn more.

Since Orcasound is a collection of volunteers, we do not have a budget. Please use free resources. You are not encouraged to pay for resources out of your own pocket, but you may if you want to. Orcasound is not liable when a volunteer uses a paid resource to conduct Orcasound UX work and is not a representative of volunteers regarding any contracts entered into by Orcasound volunteers.

If you would like to help us provide research resources to Orcasound UX Researchers, please post a message in the Slack channel linked below.

Project brief: Orcasound ReOps Project Management Brief

Slack channel: #ux-research-ops

Project folder: Research Ops

GitHub project: UX Work- Orcasound ReOps