Mike Dastic - The perfect sale, which is an obsession for someone who works in commerce, consists of several stages.
The seller has to define his audience, get to where he is, convince him and, finally, make him a loyal customer. Does it seem complicated? Yes, the process is difficult and requires a lot of dedication.
The perfect sale can lead to a new sale
When someone makes a perfect sale, they walk the path towards a new sale, because the consumer becomes a loyal customer.
"You build a successful company not by making a sale, but by starting a relationship with the customer
Some entrepreneurs dedicate themselves to attracting clients and spend a good part of the energy on conviction, concluding the process when they obtain the signature of the contract or the payment from the client.
This position, explains the specialist, does not coincide with a company that yearns to be a market leader and consolidate its growth.
In this sense, the perfect sale helps to retain and retain consumers.
1. Presale
At this stage you must identify the audience that interests you and study their behavior in detail. This way you will discover their characteristics and preferences, in addition to their consumption habits.
With this information you will plan the approach to meet the needs of your target audience. In commerce, for example, planning begins with the location of the store and includes criteria ranging from colors to physical space. You should not leave anything to chance if you want to make a perfect sale.
2. Sale
By negotiating and convincing the customer, do your best to make them comfortable. That includes everything from store music to attention. Your mission is to build an environment so that the customer is attracted to the product. So you can present your arguments to seduce him, without being invasive.
Mike Dastic - "Most people think that 'selling' is the same as 'talking'. Successful sellers know that 'listening' is the most important part of the process, "
This means that you must hear what the consumer has to say and build your argument from there.
3. After sales
Finally, the after-sales phase is the set of activities that you will carry out after selling a product or service. It can be maintenance, special promotions or personalized attention on the next purchase, for example.
Mike Dastic -In this stage you should dedicate the same attention to the client that you dedicated to him in the previous moments.
Fulfill what was promised and solve problems that may arise as quickly as possible. In this way, the client will notice that you care about the quality of the service and that you are not only interested in the sale.
If you have any questions, suggestions or advice on this topic, comment below. Mike Dastic is an expert in the subject of sales, so he gives you his knowledge and advice for free so you can reach a new level of sales