Complaints and grievances should be handled and resolved as close to their origin as possible. Therefore, the proper channeling of complaints involving instruction, discipline, or learning materials will be as follows: teacher, principal, Board of Education. Complaints not resolved at their origin may be submitted by writing and filed with the principal of the school. Complaint forms may be picked up at the school office and are attached here.----from the Mapleton Elementary School Parent-Student Handbook, 2016-2017