Social Intelligence: The New Science of Human Relationships

• • Author: Daniel Goleman

  • Summary:  Our reactions to others, and theirs to us, have a far-reaching biological impact, sending out cascades of hormones that regulate everything from our hearts to our immune systems, making good relationships act like vitamins—and bad relationships like poisons. We can “catch” other people’s emotions the way we catch a cold, and the consequences of isolation or relentless social stress can be life-shortening. Goleman explains the surprising accuracy of first impressions, the basis of charisma and emotional power, the complexity of sexual attraction, and how we detect lies. He describes the “dark side” of social intelligence, from narcissism to Machiavellianism and psychopathy. He also reveals our astonishing capacity for “mindsight,” as well as the tragedy of those, like autistic children, whose mindsight is impaired. Is there a way to raise our children to be happy? What is the basis of a nourishing marriage? How can business leaders and teachers inspire the best in those they lead and teach? How can groups divided by prejudice and hatred come to live together in peace? The answers to these questions may not be as elusive as we once thought. And Goleman delivers his most heartening news with powerful conviction: we humans have a built-in bias toward empathy, cooperation, and altruism–provided we develop the social intelligence to nurture these capacities in ourselves and others.

The First Minute: How to Start Conversations That Get Results (Business Communication Skills Books)

• • Author: Chris Flenning

  • Summary: This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into sixty seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems. Throughout this book you’ll discover how to:

    • Have shorter, better work conversations and meetings

    • Get to the point faster without rambling or going off on tangents

    • Lead your audience toward the solution you need

    • Apply one technique to almost every discussion, email, presentation and interview with great results

This book is a result of more than 20,000 conversations in both business and technical jobs. Chris Fenning has trained individuals and teams around the world in these techniques. He has worked with organizations from start-ups to Fortune 50 and FTSE 100 companies. These methods work for them all.

The Introvert's Guide to Success in the Workplace: Becoming Confident in a Culture of Extroverted Expectations Audiobook

• • Author: Dr Mike Bechtle

  • Summary: As an introvert, do you ever feel like the things you're best at—deep thinking, keen observation, focused listening, and strategic planning—are not highly valued in your workplace because they are internal rather than external? Have you ever been ignored or passed over while the extrovert in the next office is recognized and rewarded? Do you feel like you have to pretend to be someone you're not in order to get ahead? Just because your greatest strengths are internal doesn't mean your workplace doesn't need them. In fact, your invisible skills are essential to any business's success! And the key to your personal success is not trying to be someone else but being 100% yourself. Backed by research, case studies, and personal observation, communication expert Dr. Mike Bechtle shows you how to capitalize on your unique strengths so that you can reach your full potential with confidence and authenticity. His simple, actionable advice can change your work life-starting today.