The NOW Hello: What to Say | What to Do in the World of Work

• • Author: Tracy Hooper

  • Summary: In her wildly successful confidence playbook, The NEW Hello, Tracy Hooper taught people around the world what to say and what to do in the new world of work during a global pandemic. Now Tracy’s back, answering the big question: How do you carry yourself with confidence now? Welcome to The NOW Hello: What to Say | What to Do in the World of Work. If you are ready to:

    • Speak with influence and impact online or in person

    • Lead your remote or hybrid team confidently

    • Promote your accomplishments when you work from home

    • Communicate with coworkers, prospects, and clients with ease

    • Network with confidence in any setting

    • …The NOW Hello is for you.

In each chapter, Tracy will teach you new skills and techniques to support your remote, hybrid, or return-to-office work. Topics include camera confidence, words to lose and words to use, the NOW networking, confident conversations, the hybrid highway, and much more.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

• • Authors: Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory

  • Summary: This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. It teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to:

    • Respond when someone initiates a Crucial Conversation with you

    • Identify and address the lag time between identifying a problem and discussing it

    • Communicate more effectively across digital mediums

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.

How to Talk to Anyone

• • Author: Leil Lowndes

  • Summary: What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover). In business, they rise swiftly to the top of the corporate ladder. What is their “Midas touch?” What it boils down to is a more skillful way of dealing with people. The author has spent her career teaching people how to communicate for success. In her book How to Talk to Anyone, Lowndes offers 92 easy and effective sure-fire success techniques - she takes the listener from first meeting all the way up to sophisticated techniques used by the big winners in life. In this information-packed audiobook you’ll find:

    • 9 ways to make a dynamite first impression

    • 14 ways to master small talk, “big talk,” and body language

    • 14 ways to walk and talk like a VIP or celebrity

    • 6 ways to sound like an insider in any crowd

    • 7 ways to establish deep subliminal rapport with anyone

    • 9 ways to feed someone’s ego (and know when NOT to!)

    • 11 ways to make your phone a powerful communications tool

    • 15 ways to work a party like a politician works a room

    • 7 ways to talk with tigers and not get eaten alive

Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results

• • Author: Judith E Glaser

  • Summary: The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment.

How Highly Effective People Speak: How High Performers Use Psychology to Influence With Ease 

• • Author: Peter Andrei

  • Summary: What are the communication habits of highly effective people? It comes down to one secret: Highly effective people speak how the human mind evolved to interpret information. The result? They easily persuade and instantly influence, turning communication from an obstacle into an opportunity. They enrich their careers, get more done, and advance with stunning speed. They impact and inspire others, rising to positions of leadership. They quickly succeed, excel with ease, and shape the world. They attract support, feel confident, and smash goal after goal. Who are they? Presidents and CEOs; top-performers and respected professionals; leaders and visionaries. In How Highly Effective People Speak, you'll discover 194 communication habits of highly effective people (proven by 57 scientific studies)

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