Frequently Asked Questions (FAQ)
Here’s the English translation of the full FAQ section, exactly as requested:
Q. How is a refurbished PC different from a used one?
→ A refurbished PC isn’t just “used.” It’s rebuilt to near-new condition through internal cleaning, part replacement, OS reinstallation, and full performance testing. It’s a “third option” that removes the usual worries of buying used.
Q. Is it really safe to use?
→ Yes. Every refurbished PC is serviced by expert staff and comes with a one-year free warranty. Multiple stages of performance checks ensure reliability, so you can use it with confidence.
Q. What’s included in the initial setup?
→ Time-consuming Windows setup, Wi-Fi connection, and basic software installation are all completed. Optional Office installation is also available. You can start using it the day it arrives.
Q. What does the warranty cover?
→ We offer free repairs for natural failures within one year of purchase. Depending on the situation, we provide in-store service, on-site support, or mail-in repairs.
Q. Can you take my old PC?
→ Yes. We accept a wide range of devices including laptops, desktops, and peripherals—even non-booting units. For specialized equipment like servers, please contact us in advance.
Q. Can I see the actual product in-store?
→ Absolutely. With a reservation, we can confirm stock, show you the actual units, and provide consultation. Feel free to reach out.
Q. What kind of performance can I expect?
→ With SSD upgrades and expanded memory, refurbished PCs boot and run faster than new ones. We’ll recommend specs tailored to your needs.
Q. Can I use it for gaming or video editing?
→ Yes. We offer high-performance refurbished PCs for gaming, including models with Core i7 and GTX graphics. They’re also suitable for video editing and streaming.
Q. Can businesses use subsidies for purchases?
→ Many subsidy programs are supported. We can help with application documents and implementation planning, so even first-time users can proceed with confidence.
Q. How long does delivery take?
→ Typically, we ship within 3–5 business days of your order. For bulk orders or custom builds, we’ll inform you of the delivery schedule in advance.
Q. What operating system is installed?
→ Windows 11 is pre-installed by default. If you prefer a different OS, we can accommodate—just let us know in advance.
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