Top 10 Most Common Email Issues (Ranked by Frequency)
1. Outlook won’t start or freezes
→ Often occurs after Windows updates. Stuck on “Loading Profile” is a typical symptom.
2. Unable to send or receive emails
→ Caused by internet issues, incorrect SMTP/IMAP settings, or mailbox overcapacity.
3. Outlook suddenly switched to the “New Outlook”
→ The interface changes and settings may reset unexpectedly.
4. Emails are marked as spam
→ Common reasons include missing subject lines, too many links, or Gmail’s auto-filters.
5. Attachments disappear or become Winmail.dat
→ A format conversion issue unique to Outlook.
6. Garbled text or unreadable characters
→ Caused by encoding mismatches or compatibility issues with older email formats.
7. Search function doesn’t work / Can’t find old emails
→ Often due to index corruption or cache problems.
8. Emails stuck in Outbox and won’t send
→ May be due to connection errors, oversized attachments, or send limits.
9. Can’t add a new email account
→ Caused by mixed Outlook versions or changes in authentication methods.
10. PST/OST data files are corrupted
→ Local storage vulnerabilities. Recovery usually requires specialized tools.