Embedded Files
Once a student has registered their student account or accessed the student portal through the re-direct process, the Financial Aid Office (FAO) is responsible for monitoring their progress throughout the submission process. This may require outreach via email or phone to assist students in navigating the system and completing necessary requirements.
To effectively track student progress, college officials have access to valuable resources, including the SAINT Admin Portal and the AppStat Report, which provide essential insights into submission status and required actions.
Table of Contents
Table of Contents
Accessing the SAINT Student & SAINT Admin Submission Guide
Accessing the SAINT Student & SAINT Admin Submission Guide
This section of the GFAS Resource Center provides officials with a comprehensive overview of the SAINT Student Portal. While we outline key procedures that officials should be utilizing to track a student's progress in the SAINT Student Submission process, it is not possible to cover every detail within this page.
For a more in-depth understanding, officials are encouraged to download the SAINT Student & SAINT Student Admin Submission Guide, which contains detailed instructions on system functionality. The latest version of this guide is available on the Global Report Server.
How to Access the SAINT Student & SAINT Admin Submissions Guide:
Click the Report Server button (left).
Log in using your SAINT Director credentials.
Once logged in, select the User Documentation button.
Click on Submission Guide.
Select Chapter 3 – SAINT Student & SAINT Student Admin (PDF).
Download a copy for quick reference.
Click the button to be directed to the Report Server Login page and follow the steps above to access your guide today.
SAINT Admin Process Overview
SAINT Admin Process Overview
SAINT Admin Process Overview 24.0.pdfTest Your Knowledge
Take a moment to assess your understanding of this training module by clicking the button below. The assessment will take approximately 5-10 minutes and requires you to select the correct answers.
This is a great opportunity to reinforce key concepts and ensure you are prepared to apply your knowledge effectively. Good luck!
The SAINT Admin Portal training provides College Officials with a comprehensive understanding of the SAINT Admin site, enabling them to efficiently track and manage student accounts. Participants will learn how to monitor registration completion, review a student’s Confirmed Financial Aid Notification (CFAN), and interpret key SAINT Admin Portal Account Statuses to assess a student’s progress in the submission process.
By mastering these functionalities, Financial Aid Officers (FAOs) will be equipped to provide accurate guidance to students and parents on the next required steps. Additionally, the training will cover how to access and review student notifications and demographic information submitted during the registration process, ensuring seamless financial aid processing and student support.
To access the SAINT Student Process Overview Training Module to help answer assessment questions, click the SAINT Student Process Overview Link.
SAINT Admin Portal
SAINT Admin Portal
The SAINT Student Admin Portal enables authorized school users to efficiently manage and access student-related information. Key features of the portal include the ability to:
View student data: Access comprehensive student records.
Attach student documents: Upload and associate relevant documents with student profiles.
Create new packages: Generate customized student packages as required.
Each user will be provided with a unique username and password to ensure secure access to the portal. In most cases, the login credentials for this portal will align with the user’s SAINT Director login credentials.
SAINT Admin Login (College Officials)
SAINT Admin Login (College Officials)
To access the SAINT Student Admin, users will be required to enter the following information:
Global assigned Campus ID
SAINT Director Username
SAINT Director Password
Search for Student
Search for Student
After successfully logging in, the user will be directed to the Search for Student(s) screen.
The search functionality allows users to locate a student by either their Last Name or Social Security Number (SSN). Additionally, users can perform a partial search by entering the first few letters of a student’s last name, which will return all students whose last names contain that combination of letters.
To initiate the search, enter the student's Last Name or SSN and click Search to retrieve the corresponding student(s).
The first screenshot on the next page illustrates a search by the last name "Test," while the second screenshot demonstrates a search using a student’s SSN.
Deactivate/Re-activate SAINT Student Access
Deactivate/Re-activate SAINT Student Access
The Active category is an interactive feature within the SAINT Admin Portal that allows Financial Aid Officers (FAOs) to enable or disable a student's access to their SAINT Student Portal account. FAOs should deactivate a student's access when they are no longer enrolled at the institution, such as in cases of withdrawal or enrollment cancellation.
If a student returns to the institution, officials have the ability to reactivate their account, restoring access to the SAINT Student Portal as needed.
Student Details Section
Student Details Section
The Student Details screen provides users with comprehensive access to a student’s information and their associated package. It also offers visibility into notifications sent to the student, as well as the student’s demographic details. Upon accessing the Student Details, the user will be directed to the Award Application Status page.
Within the Award Application Status screen, users can view the status and details of each milestone. This includes the ability to review the financial plan provided to the student, the status of the student’s ISIR(s), and any documents submitted by the student. Users can also attach additional documentation as needed.
Once the student submits their Tentative Award Letter, it will be visible in this section. Upon budget confirmation, the Confirmed Award Letter will also be accessible.
Application Status
Application Status
The Award Application Status page includes several key features to assist users in managing a student’s progress:
A drop-down list displaying the student’s budget start dates.
An Attach Files button, which allows users to upload additional documents to the student’s package.
A status checklist that outlines the student’s milestones for the selected budget start date.
The status checklist displays the name of each milestone, along with the date and time it was last accessed. A checkmark will appear next to milestones that have been completed. The four milestones provide further insight into the student’s progress. A detailed breakdown of each milestone is provided below.
Apply for Financial Aid: Displays the financial plan provided to the student once they have progressed through the SAINT Student portal.
ISIR Status: Indicates whether the applicable ISIRs for the selected budget start date have been received. It also shows the submittal date once the student’s package has been submitted.
Complete Required Docs: Lists the completed electronic forms and supporting documentation uploaded by the student, parent, or school to the student’s file.
Package Status: Provides access to either the Tentative Financial Aid Award Letter or the Confirmed Financial Aid Award Letter, depending on whether the student's file has been confirmed.
Notifications
Notifications
The Notifications screen enables users to view the type of notification sent to the student, along with the date and time it was issued. This feature allows users to track all notification transactions throughout the financial aid process, including review updates and basic customer service notifications.
Note: Notifications are triggered either during specific actions or after a defined period of inactivity. However, not all notifications require an email or phone call to the student. Some notifications serve as placeholders for Global’s administration. Notification requirements are tailored to each client, based on their specific request and desired level of service from Global.
Demographics
Demographics
The Demographics screen provides additional student information, including address details, parent information, and program data—many of which can be updated by the user. This page also offers the ability to create a new package for the student.
Users can modify demographic information directly on the Demographics screen. The information can be automatically populated through an institution-sent extract, manually entered via this site, or updated through SAINT Director, or a combination of these methods.
Many institutions opt to use the extract to populate the Demographics page. After making any changes, the user should click Save Changes at the bottom of the page to ensure updates are saved.
Update Program/Start Date
Update Program/Start Date
When a student has not advanced sufficiently in the SAINT Student Portal to have an award letter generated (i.e., Initial Logon status), the College Official has the ability to update the Budget Start Date within the Program Information section.
To Update the Program and/or Start Date:
Make the necessary changes.
Click the Save Changes button.
IMPORTANT: Once the student has progressed enough in the SAINT Student Portal for an award letter (i.e., Apply For Financial Aid status) to be created, any changes to the Program or Start Date must be made through SAINT Director, not within the portal.
AppStat Report
AppStat Report
The Application Status (AppStat) report provides real-time information to assist College Officials in guiding students through the financial aid process by identifying the student's current status within the SAINT Student process. Students will appear on the AppStat report as soon as a SAINT Student record is created with a Start Date that is more than 16 months prior to the current date. Students will remain on the report until the Start Date for their packet exceeds 16 months.
The AppStat report is generated daily at 11:00 PM CST and uploaded to the client’s SFTP server, making it available for review the following day as part of the client's standard workflow.
AppStat Report Overview
AppStat Report Overview
AppStat Report Part 1 Registration to Submission 25.0 (Revised).pdfTest Your Knowledge
Take a moment to assess your understanding of this training module by clicking the button below. The assessment will take approximately 5-10 minutes and requires you to select the correct answers.
This is a great opportunity to reinforce key concepts and ensure you are prepared to apply your knowledge effectively. Good luck!
AppStat Report Part 2 Registration to Submission 24.0 (Revised).pdfTest Your Knowledge
Take a moment to assess your understanding of this training module by clicking the button below. The assessment will take approximately 5-10 minutes and requires you to select the correct answers.
This is a great opportunity to reinforce key concepts and ensure you are prepared to apply your knowledge effectively. Good luck!
AppStat Sample Report & Activity
AppStat Sample Report & Activity
AppStat_WashedReport_24_25.xlsxAppStat Report Activity
The attached spreadsheet (left) is an Example AppStat Activity Report, designed to provide FAOs with an opportunity to practice identifying students who may be experiencing delays in the Student Submission Process.
Task:
The FAO should download and open the spreadsheet, then click on the AppStat Report Activity Assessment button (left). This task will test the FAO's ability to accurately identify various groups of students and will challenge them to provide precise guidance on the next steps for individual students in the Submission Process.
Best of luck!
AppStat Guide 22.0.x.pdfAppStat Guide
AppStat Guide
This guide is intended to provide users with a comprehensive breakdown of the Application Status (AppStat) Report, including descriptions of each column and the possible values. It also includes detailed information on AppStatus codes and student rejection codes, helping users effectively evaluate students listed on the report.
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