***Test Your Knowledge***
Take the opportunity to test your knowledge of this training module by clicking the a button (below). Assessment will take 5-10 minutes) Choose the correct option.
Global's Automated Refund Process is an web-based interface that allows a spreadsheet upload(s) from the institution for a timely and accurate processing of refunds for sending funds back to the G5 system. The GARP website also updates SAINT Director and COD records.
***Important***
You will ONLY include students on the GARP spreadsheet if their funds paid through SAINT Director
The adjacent slides will provide a step-by-step guide to completing the GARP spreadsheet and uploading the spreadsheet onto the GARP website.
If funds were NOT paid through SAINT Director, then those funds MUST be returned via the Mid-Year Refund Spreadsheet. The adjacent slides on will walk you through the process of completing the Mid-Year Refund spreadsheet and emailing it to Refunds@globalfas.com email address. Please make sure the spreadsheet is password protected.
You are permitted to place a non-password protected version of the Mid-Year spreadsheet on the SFTP site. Please send email to Refunds@globalfas.com to advise location on SFTP site and name of file(s).
Institutions are required to complete the GARP Spreadsheet whenever funds previously disbursed through the SAINT Director System must be returned. Once completed, officials should submit the spreadsheet via the GARP website.
To access and download the GARP Spreadsheet, follow these steps:
Click the GARP Spreadsheet button (located on the left) to navigate to the Global Report Server login page.
Log in using your SAINT Director credentials.
Once logged in, click the User Documentation button.
Select the Global Packaging option.
Navigate to the 10. Miscellaneous section.
Locate and download the GARP Upload Worksheet.
While College Officials can download a copy of the GARP Spreadsheet from the GFAS Resource Center (below), Global strongly recommends that the Financial Aid Office (FAO) download the latest version from the Report Server to ensure they are using the most up-to-date form.
For student funding that was disbursed through SAINT Director, clients should use the GARP Spreadsheet, which must be downloaded from the Report Server when it has been determined that funding needs to be returned (e.g., R2T4 Calculations).
Complete the GARP Spreadsheet.
Submit the completed spreadsheet through the GARP Website:
GARP Website
Important Note:
After submitting the spreadsheet to Global for processing, the client must initiate the ACH transfer of the fund(s) to their applicable Federal Funds Bank Account.
Global will then ensure that the funds are returned via the G5 system and updated in COD.
College officials must also ensure that updates to the student's ledger cards are completed to reflect the return of funds.
For student funding not disbursed through SAINT Director, clients should use the Mid-Year Refunds Spreadsheet when it has been determined that funding needs to be returned (e.g., R2T4 Calculations).
Complete the Mid-Year Refunds Spreadsheet.
Email the completed spreadsheet to Refunds@globalfas.com.
Since the spreadsheet contains personal information, it must be password protected.
The password should be sent in a separate email to ensure security.
Alternative Submission Option:
If password protection is not possible, clients may upload the non-password-protected spreadsheet to their SFTP site.
Email Global’s Accounting Team (Refunds@globalfas.com) to notify them of the file location and file name(s) that require processing.
Important Note:
After submitting the spreadsheet to Global for processing, the client must initiate the ACH transfer of the fund(s) to their applicable Federal Funds Bank Account.
Global will then ensure that the funds are returned via the G5 system and updated in COD.
College officials must also ensure that updates to the student's ledger cards are completed to reflect the return of funds.