TECH SUPPORT

Having trouble in FrameVR?

If you experience problems in a 3D world, the fist thing to do is RELOG. This solves many problems. 

If you can not hear the others in a 3D world, you might be in a different voice zone. this is a special area with a blue line around it. If you have crossed that line, you can not hear other that are outside. 

If you can not hear other within the blue voice zone you might walk out and in the zone again, this might reset to the right voice settings.

Ports & Networking

Are you looking for the FrameVR Ports, Networking, Domain Whitelisting?

Check out this document at the right, just click on it ->>>>

Quick Network Diagnostics

Frame also supports failover connectivity, for special class networks using STUN/TURN.

Please run this diagnostic and report these results to Frame if unable to connect to framevr.io


Also check the STUN/TURN Server List and whitelist as appropriate.