Exploit our foundation for execution for growth (chapter 8)
- If the company's people don't know how to use the foundation, the payback won't happen.
- Align incentives so that people are motivated to exploit the foundation. If the operating model demands integration and standardization, not individual heroics.
- Encourage and reward creativity.
- Outside-in creativity looks to the marketplace to identify opportunities that leverage or add to the foundation.
- Inside-out creativity looks to the foundation to see what is possible and may appeal to customers.