How to Measure Success

Business Agility & Growth Capabilities (Operational Excellence)

Percentage of our core business processes that are digitized (need to determine our core business processes first)

Standardization

How many different business processes and associated systems exist to complete the same activity

  • Number of applications by process area by BU (redundancy coefficient) (from Primavera)
    • Number of systems / number of processes - the goal is to drive the number down
    • Number of vendors / number of applications - the goal is to drive the number down

Apps by BU by Process - How many applications support a process (Major Process, Process??)