Ratings and reviews

Ratings and Reviews module - Candidate review on the courses and services

How to access ratings and reviews page

The administrator should be able to log in and gain access to the Admin Panel with their registered user name and password. Once logged in, they should click on the "Ratings" tab. 

Go to Admin Panel. In the sidebar menu, click on "Ratings"

View Ratings and Reviews

Administrators will have the access to view student questions along with the following details:

Admin Access Overview: Admins will have the visibility into the following:

1. Course ID and Course Name

2. Username of the student who submitted the review

3. Star ⭐rating given by the student

4. Comments from the review

Steps to Access:

1. Go to the Ratings section within the Admin Panel

2. Review the table that displays the details mentioned above

Outcome: All student reviews and ratings are accessible and linked to their corresponding courses.

Delete a review

The administrator must have the authority to remove a student review if it is considered inappropriate or unnecessary.

Steps:

• 1. Find the review targeted for deletion in the Ratings section.

  2. Click on the delete icon (represented by a Trash bin) adjacent to the review.

  3. Confirm the deletion in the pop-up confirmation dialog box.

Outcome: The chosen review is successfully eliminated from the list.

Reflect rating in course statistics

The rating must accurately influence the course's overall rating statistics.

Steps:

1. Confirm that the submitted rating is included in the course's total rating.

2. Ensure that the course's average rating is updated correctly after a student submits or deletes their rating.

3. Outcome: The overall rating adjusts dynamically in response to the addition or removal of reviews.

Error handling

If a student's review does not submit successfully or displays incorrectly in the admin panel:

1. The system should alert the admin with a relevant error message.

2. The system should record the issue for future troubleshooting.