Ratings and reviews
Ratings and Reviews module - Candidate review on the courses and services
Ratings and Reviews module - Candidate review on the courses and services
The administrator should be able to log in and gain access to the Admin Panel with their registered user name and password. Once logged in, they should click on the "Ratings" tab.
Go to Admin Panel. In the sidebar menu, click on "Ratings"
As an administrator, you can access and oversee course ratings and reviews provided by students, allowing you to monitor feedback and take appropriate action when needed.
The review and star rating must be submitted by a student using their own account.
The review and rating should be linked to a particular course.
Administrators will have the access to view student questions along with the following details:
Admin Access Overview: Admins will have the visibility into the following:
Course ID and Course Name
Username of the student who submitted the review
Star ⭐rating given by the student
Comments from the review
Steps to Access:
Go to the Ratings section within the Admin Panel
Review the table that displays the details mentioned above
Outcome: All student reviews and ratings are accessible and linked to their corresponding courses.
The administrator must have the authority to remove a student review if it is considered inappropriate or unnecessary.
Steps:
Find the review targeted for deletion in the Ratings section.
Click on the delete icon (represented by a Trash bin) adjacent to the review.
Confirm the deletion in the pop-up confirmation dialog box.
Outcome: The chosen review is successfully eliminated from the list.
The rating must accurately influence the course's overall rating statistics.
Steps:
Confirm that the submitted rating is included in the course's total rating.
Ensure that the course's average rating is updated correctly after a student submits or deletes their rating.
Outcome: The overall rating adjusts dynamically in response to the addition or removal of reviews.
If a student's review does not submit successfully or displays incorrectly in the admin panel:
The system should alert the admin with a relevant error message.
The system should record the issue for future troubleshooting.
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