Q & A

Questions and Answers module - Interaction between the candidate and the Administrator

How to access Q & a page

The administrator should be able to log in and gain access to the Admin Panel with their registered user name and password. Once logged in, they should click on the "Q & A" tab. 

Go to Admin Panel. In the sidebar menu, click on "Q & A"

View Candidate Question

Administrators should have access to view student questions along with the following details:

1. Course Name

2. Date and time the question was submitted

3. Student's name who posed the question

Steps to follow:

1. Go to the Q&A section in the Admin Panel

2. Review the list of questions, including the details mentioned above

Reply to candidate Question

The admin must have the ability to respond to the student's inquiries and submit their answers.

Steps:

1. 1. Click on the question to access the Reply input box.

   2. Type the response in the designated "Reply to Post" field.

   3. Press the "Reply" button to submit your answer.

   4. A success message should display, confirming that the Q & A has been answered successfully (e.g., "Q & A - Answered successfully").

admin response reflect in candidate's Q&A page

The admin's reply must be visible in the Q&A section of the student's account for the corresponding course.

Steps:

1. 1. 1. Once the question and answer are approved, the system should automatically associate the response with the relevant question in the student's view.

      2. Students should be able to see the admin's reply when they access the Q&A section for their course.

      3. Outcome: The student can easily view the admin's reply directly beneath their question.

Error handling

1.  If no reply is entered, the "Reply" button should remain disabled.

2.  In case of submission failure, an error message should notify the admin to retry