Struggling to find Ref. Number?

Step 1: Click "Search" button between Reference number and Colour field

Step 2a: Use Catalogue Prefix if the customer already ordered an item use the first 2 letters. For Example "SVQ387X" put "SV" on the Catalogue Prefix Field and ask the customer what page is the item. Proceed to Step 3a

Step 2b: Use Catalogue Prefix if the customer already ordered an item use the first 2 letters. For Example "SVQ387X" put "SV" on the Catalogue Prefix Field and ask the customer the name of the item. Proceed to Step 3b

Step 3a: Once done gathering information, hit "Search" and it will show results or it will show you the items located on that specific page. You can just use the reference number or hit "OK" button

Step 3b: Once done gathering information, hit "Search" and it will show results or it will show you the items located on that specific page. You can just use the reference number or hit "OK" button