Consider a time when you were learning a new skill and it was an unpleasant experience. Did that skill stick? Do you still have it today?
What about the last skill you developed that made you feel good? Did that become a routine behaviour more or less quickly than the other? Can it still be seen in your behaviours today?
Now that you know your desired behaviour and have designed that behaviour to be more reliable and desirable, how do you make it repeatable? The answer is…rewards!
If I can leave you with only one thing from this entire MOOC, one strategy that can change behaviour, it is this:
neurons that fire together, wire together!
If we can make a behaviour feel good, it is more likely to reoccur. The brain makes the connection between a behaviour and feeling good, which effectively wires in that behaviour as positive and desirable and makes the likelihood of it happening again skyrocket. It is therefore important that we understand what effective positive internal reward is, and how it can help aid behaviour change in ourselves and in others.
When we employ a behaviour to meet a demand, we are rewarded by our bodies with a rush of chemicals and hormones at three points:
First, when we decide to do the behaviour and we expect a reward or consequence.
Second, while we are performing the behaviour.
Third, at the conclusion of the behaviour.
Our body responds to the complex input of chemicals and interprets that behaviour as either positive or negative, worthwhile or wasteful. Our body then encodes this release of chemicals and associates it with doing the behaviour. We refer to this release of chemicals as an emotional reaction.
The emotional reactions typically involved in a behavioural response are:
Craving – the internalised want or need to do the behaviour
Satiation – the reduction of stress elicited by engaging in the desired behaviour
Elation – the positive response from engaging in the behaviour successfully
Aversion – the negative response or frustration from engaging in the behaviour unsuccessfully
By pairing any behaviour to a strong enough emotional response we can encourage the body to crave the expected emotional response. This, in turn, increases or decreases our motivation to engage in the desired behaviour.
In layman’s terms, this simply means that we feel better and change faster when we experience a strong positive emotion while remembering to do, doing or directly after doing a desired behaviour. Likewise, we feel defeated and take longer to change our behaviour when we experience a deep negative reaction to remembering or doing a behaviour, or when we fail to do the desired behaviour after being prompted.
That said, it is important that you understand the difference between rewards and incentives as means to support behaviour change.
A reward is an immediate or closely-paired response to a behaviour that is a direct result of that behaviour. Specific praise, feedback and admiration are all kinds of rewards. Typically, rewards are intrinsically linked to – and will somehow validate or confer with – a person’s internal aspirational identity.
Incentives are motivators disguised as a reward. These typically include things such as sticker charts, end-of-year bonuses, or rewards for sustained behaviour change (i.e., If I run every day this week, I will reward myself with a massage).
While incentives can be important to motivate behaviour change, they are not the same as an immediate and specific reward and do not garner the same biopsychosocial feedback (the positive emotional response).
As adults, we are not accustomed to large displays of celebrations. In fact, many adults can find celebration a confronting act.
I often rely on young people to help me teach adults the importance of celebration as children are unabashedly jovial and content in their own forms of celebration, unrestrained by social norms and expectations. I have seen elaborate body popping, complex fist pumps and subtle smiles all come from the same child in their response to celebration, and it is always a magnificent sight to see the pure joy that the exploration of this topic can bring. I highly recommend that, if you try anything from this MOOC, you try the exercise below.
When we remember our behaviour cue, during our behaviour, and after doing our behaviour, we celebrate as much and as often as is needed to help lock in that behaviour, such as a small smile or a fist pump. However, if we do not feel confident or comfortable with celebration this it is all for nothing as we will not be able to engender the same ‘warm and fuzzy´ feeling that makes us want to repeat the behaviour over and over. So, our first task is to come up with our own celebration. Now, celebration does not always have to be explosive and extroverted. If you are not one for large displays of pleasure (like myself), then a simple smile or even a ‘I did it!’ in your head are all legitimate ways to celebrate. What we are looking to do is promote that warm and fuzzy feeling of success that you get from accomplishing a difficult or unexpected task.
Consider the two examples below and put yourself in those situations. At the climax, how do you celebrate?
1) You are a child and it is your birthday. This year your parents said that they are only going to get you one present, so you need to be very sure about what you want. The morning of your birthday comes and, inevitably, you did not sleep as you are too excited about the present you spent all week thinking about. You walk out to the kitchen and there it is an immaculately wrapped present. You tear away the wrapping with all the finesse of a small child to reveal exactly what you asked for, your one biggest desire. How do you celebrate?
2) You are watching your favourite sports team in the finals on the weekend. You have seen every game this season, and you have gathered all your friends along to watch the final with you. It is nearing the end of the game and the teams are tied. You stand up in anticipation, eyes fixed intently on the game. The countdown begins: 10,9,8,7…and suddenly your team pulls off the impossible and scores the winning point with mere seconds left in the game! What do you do?
Personally, I am a fist pump and ‘Oh yeah, I did it!’ exclaimed in my own head kind of person. But it doesn’t matter what your celebration is –a small smile or a laugh, a victory dance; all can be used to give us the same warm and fuzzy feeling of success and joy.
Using these examples, or thinking of something that feels more suited to you, determine your celebration.
What does you celebration look like?
What do you say or do?
It is best to have a few celebrations at the ready, as often some of the more exuberant celebrations will not fit the context of where you are when you have to do the behaviour. Once you have some ideas in place, practice your celebrations. Now when you do a desired behaviour, remind yourself to do a celebration after – it is a vote towards the identity you want to achieve.
Plan to do a ‘positivity blitz’, following the guide below. (This activity is planned for educators, but can be adapted for the individual)
1. Talk to the students about how they are feeling right now, and record this.
2. Talk to the students about how they celebrate. Model your own celebration.
3. Give students some examples of times to celebrate, and have them model their own celebration (i.e. Christmas morning, or winning at sports day).
4. Task the students to clean up the classroom. Tell them that every time they do something towards this goal, no matter how small, they need to celebrate.
5. Do this for 2 minutes, also remembering to celebrate yourself while you tidy.
6. Sit down and record how the students feel now.
7. Do a celebration blitz whenever you feel the class is a bit down and out.
8. Remember to encourage students to do their own personal celebration when they are successful.
Previously, I have had pictures of my students doing their personal celebrations in a class display. This reminds me of their personal celebration and also reminds me to prompt students to celebrate when they are successful in any way.
Using the examples explored in this topic, discuss personal celebrations with students or reflect on your own preferred celebration.
Come up with three or four different celebrations that you can use throughout the day and in different contexts (in private, in public and with others).
Plan for and do a ‘positivity blitz’ and record your reflections on how you feel before and after.
I encourage you to write your reflections in a journal or Word document using these guiding questions:
Are you the kind of person for whom celebration comes to naturally?
Do you need to practice your celebrations so they feel less awkward and you are more likely to do them?
Try to teach someone else about celebrations and work on a celebration together.
Finally, experiment. Try to wire in one new behaviour with a celebration and one without. See which becomes automatic faster.