We are finally at the end of the first unit on behaviour design. I recommend you reflect on all of the content thus far, considering how you can apply it within your personal and professional lives.
What impact will this knowledge have?
What can you take away from this MOOC so far?
What do you want to try out for yourself?
As a final task for the unit, we will recap and put into practice the behaviour design process.
I will be using ‘wearing hats at play time in school’ as my example behaviour. However, I recommend you choose a new aspiration, or the same goal but a new desired behaviour, in order to practice the behaviour design model.
As a ‘SunSmart School’ in Australia, it is important to our site, staff, students and community that our students are ‘sun smart’ and understand the impacts of sun exposure and proper UV care.
This would be the aspiration.
Exploring this aspiration, we come to the goals, or the explicit behaviours that would show we have achieved this aspiration or identity.
Our Goals:
1. Students wear sunscreen
2. Students opt to wear appropriate clothing
3. Students seek out shade
4. Students wear hats
5. Students wear sunglasses
6. Students understand the impacts of UV
If we can achieve these goals, we would be embodying the identity of a ‘sun smart school’.
From our list of goal behaviours, we then take one to focus on and explore what supporting that behaviour might look like.
We start with ‘students wear a hat’.
From here, we brainstorm all the possible behaviours we could support to get students to consistently wear a hat.
· Considering all of our behaviour options, we select behaviours that are both feasible and effective, such as: Reminding students to put on their hats before going outside.
· Providing access to hats for all students who have lost/forgotten their hat.
· Having students bring their own hats to school every day.
We agree that these are the most effective behaviours, and that we can actually get the students and teachers to do these behaviours with support.
We now look at each behaviour and consider how can we make that behaviour impossible not to engage with. How can we make it so simple that, even on a student’s worst day, they can still do the behaviour?
This may look like having spare hats available, displaying visual timetables showing when to wear a hat, having ‘cool’ or desirable hats – the list goes on.
We now set up each behaviour with an anchor prompt which cues the behaviour to happen when we want it to:
Anchor prompt Behaviour –
After the lunch bell goes get your hat
After you lose your hat replace the hat with a new one
After you pack your lunchbox for school pack your hat
Each prompt matches the desired behaviour with an already-existing behaviour that has the same frequency, intensity and duration as we want the desired behaviour to have.
Finally, the most important point is to celebrate your successes.
Each desired behaviour, no matter how small, is a vote towards your desired identity and deserves celebration.
Remember, you can celebrate a behaviour at any or all of these points:
1. when you decide to do the behaviour and you expect a reward or consequence
2. while you are performing the behaviour
3. at the conclusion of the behaviour
Remember, challenging behaviour or an inability to do the desired action is not a character flaw and does not mean that a person is lacking, it is a flaw in behaviour design.
If this behaviour design process is not working, then we review, reflect, collect information and troubleshoot. We look back on whether this really is a desired behaviour, how we can make the behaviour easier, whether our prompt is fuzzy or anchored, whether our prompt occurs at the same context, frequency, intensity and duration as our desired behaviour, and finally whether we feel good when we do the desired behaviour.
If we cannot answer these questions, we need to revisit the behaviour design model, make adjustments, and try again. If we go through all of these steps and still have no success, then we need to re-examine if the behaviour we desire is really in line with our aspirations and goals and we may need to change the behaviour.
Think of a new aspiration or set a new goal and find up to three new behaviours you would like to implement towards this.
Go through the behaviour design model and write yourself three action statements.
After I _________ I will ___________ and I will celebrate by __________.
After I _________ I will ___________ and I will celebrate by __________.
After I _________ I will ___________ and I will celebrate by __________.
Put your three new behaviours into place and experiment with how effective the behaviour design model can be for your situation. Do this for four weeks, then reflect and review.
I encourage you to write your reflections in a journal or Word document using these guiding questions:
What have you found interesting about the behaviour design model?
Did you resonate with any of the ideas in this model?
What are you already doing?
What do you want to try doing next with this information?
Did you find the application of the behaviour design model simple or difficult?