Water, Sanitation and Hygiene

KEY ELEMENTS:

Set of low fidelity prototypes
Guidance on future testing, finalizing prototypes and integration into the Community Led Total Sanitation and Hygiene model

Reimagining CLTS

Community Led Total Sanitation is the global go-to for improving WASH behaviors. It is a well recognized approach that has been adapted and implemented in a variety of contexts, with varying levels of impact. While the community driven nature of the Community Led Total Sanitation and Hygiene model is strong, there are a number of gaps that exist. Most importantly, the model builds on the motive of shame to facilitate behavior change at the community level.

Breakthrough ACTION South Sudan used human centered design to develop innovative solutions to redefine the existing Community Led Total Sanitation and Hygiene model. During the workshop, participants answered the following design challenge, “How might we maximize uptake and use of latrines without utilizing shame.”

Social and Behavior Change Objectives

To positively facilitate the use of latrines in South Sudan reducing shame in the process.
To address gender and safety in the use of latrines.

Co-Design Workshop Report

WASH_CoDesignWorkshopReport.pdf

Community Led Total Sanitation Prototypes

The team conducted a series of mini community workshops with community members through the following activities; Stakeholder Mapping, Persona Development, Journey Mapping, and Key Insights. The results from these workshops fed into a Juba-based design workshop where four low fidelity prototypes were developed to address identified barriers: 1) Partition/separation of latrines; 2) Model homes; 3) Awareness messages; and 4) Redesigned latrines.

AUDIENCE: Household members, community members, men, women, families, people with disabilities, community leaders, religious leaders, city councils.

Description

A campaign that increases awareness of the importance of latrines, and also normalizes going to the bathroom and practicing personal hygiene. Three potential campaign slogans were developed for this campaign.

Testing Process

Five key informant interviews were conducted in Juba, Akobo, and Kapoeta North. The three campaign slogans were presented to the stakeholders through discussion and drawings of potential posters to be placed inside or outside of the latrine. Testers collected feedback using the pre-developed testing guide.

INSIGHT:

A campaign that increases awareness of the importance of latrines and normalizes going to the bathroom and practicing personal hygiene. Three potential campaign slogans were tested with stakeholders.

AUDIENCE: Household member, community members, men, women, elderly persons, pregnant women, people with disabilities, community leaders.

Description

The current latrine design needs to be improved, but resources for community members to build and redesign latrines are limited.

Testing Process

Six focus group discussions were conducted in Juba, Akobo, and Kapoeta North. Stakeholders were asked to sort eight items in order of importance to determine what should be prioritized in a new latrine design. Items include: an indoor handrail, signs, a door hook, an outdoor light, soap, door lock, a bucket, and toilet paper. Additional

INSIGHT:

The current latrine design needs to be improved, but resources are limited. Stakeholders were asked to sort eight items in order of importance to determine what should be prioritized in a new latrine design. Items include: an indoor handrail, signs, a door hook, an outdoor light, soap, door lock, a bucket, and toilet paper.

AUDIENCE: Rural and urban communities, household members, community members, men, women, people with disabilities, community leaders.

Description

It’s possible that men and women prefer to have separate latrines. A separation of latrines by sex, either through a built-in partition or completely separate facilities was presented to stakeholders.

Testing Process

Five focus group discussions and six key informant interviews were conducted in Juba, Akobo, and Kapoeta North. Stakeholders were presented three images showing a partition of latrines and asked to share feedback using a pre-developed testing

guide.

INSIGHT:

People may feel more comfortable using latrines that are separated by gender. It’s possible that men and women prefer to have separate latrines. Potential designs for a

latrine partition were shared with stakeholders for their feedback.

AUDIENCE: Household members, community members, men, women, people with disabilities, community leaders, religious leaders, city councils.

Description

The Model Home Program publicly identifies households in a community who own a latrine and are part of a program to keep their latrine clean, or homes who commit to building a latrine by displaying a flag as part of the program.

Testing Process

Six focus group discussions were conducted in Juba, Akobo, and Kapoeta North. Stakeholders were presented an image of a model home and asked to share feedback using a pre-developed testing guide.

INSIGHT:

This program could increase the number of latrines in a community. The image shows a model household with a latrine and a handwashing station, as well as a flag which visually highlights that the home is a Model Home in its community.

Prototype Evolution

The prototype evaluation suggests combing all low-fidelity prototypes into the Model Home Program.

Updated Model Home Prototype

The updated Model Home Prototype combines the most desired features from the three discontinued prototypes, as well as feedback from the first round of prototype testing.

How to Use

CLTS+ Prototype Files

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