This course focused on the oral and written skills necessary for effective communication as teachers in the classroom and in our professional interactions with colleagues, parents, and other stakeholders. A key concept that I learnt was in considering the purpose, audience and context when planning communications for different stakeholders. We had hands-on practice in crafting emails, short announcements and correspondences based on realistic realistic school situations. We were also guided with tips on how to organise a professional email, how to plan communications and how to revise our writing. Of most use to me was learning about how to present my concerns in a non-confrontational and calm manner so as to facilitate more effective oral communications.