1- Every time a technician leaves a call Done for Now (The call box is yellow) please make sure to follow up with the technician on why it is Done for Now.
2- If the Done for Now call is an estimate that needs to be done by Tom or Ronnie, please let them know and put an alert on your calendar to make sure is completed by the next day.
3- After is completed or resolved if it was estimated, follow the estimate’s steps.