After students submit applications, ensure that they are checking their emails. Universities use email as a primary form of communication and often have instructions on creating/logging into a school-specific portal.
Students need to keep track of each school’s individual portal information, which can include: username, password, student ID, student email. It is helpful to remind your students to keep track of all these things; otherwise, they will come in for help and spend 15 minutes either trying to remember or resetting their passwords.
Some portals need to be created post application submission, while others can only be created once the student is admitted. Note that not all schools require applicants to create a portal.
Make sure to have students regularly check emails/portals.