UMN IT and OIT are currently receiving a higher volume of requests than usual which may result in short delays in response time. For urgent requests, reach out to UMN IT directly at help@umn.edu or 612-301-4357 and they get to your request as quickly as possible. For all non-urgent requests, reach out to pedsaob@umn.edu and we will coordinate with UMN IT to triage your request in a timely manner.
The Academic Office Building was designed to enable IT functionality on both the University of Minnesota and M Health Fairview networks. This also means that the building is supported by both organizations, depending on the IT service requested.
This is dependent on the IT issue.
For issues with Epic or other FV phones/systems/network, contact 612-672-6805 for the Fairview IT Help Desk.
For issues with University of Minnesota phones, technologies and programs, contact the UMN IT desk at help@umn.edu or 612-301-4357.
To obtain more Canon supplies for GV-4 printing devices, contact pedsaob@umn.edu and we provide you a replacement from our departmental stock. For the Canon printing device on 5th floor, reach out to Lisa Iverson at ivers054@umn.edu to inquire about getting additional supplies.
EDUROAM (SECURE NETWORK CONFIRMED)
Network: Eduroam
Username: full email address (x500@umn.edu)
Password: x500 password
WILF FAMILY CENTER
Network: Conference Center
Username: (none required)
Password: masonic!
MHF_STAFF: For Personal Devices
Recommended network for VCS (Vocera)
Username: your Fairview username
Password: your Fairview password