Dining Student Handbook

UC Santa Cruz Dining Mission Statement:

We are committed to: creating a diverse, safe, fun and trusting environment for our guests and team; building an innovative dining program providing high quality service and food while embracing social, nutritional and financial responsibilities. 

UCSC Principles of Community:

"We are a community living and learning together. Certainly, we cannot expect to always agree with each other on every matter. Yet, we must unfailingly demonstrate respect, tolerance and patience in our communications." 

M.R.C. Greenwood, Chancellor April 24, 2000 

The University of California, Santa Cruz is committed to promoting and protecting an environment that values and supports every person in an atmosphere of civility, honesty, cooperation, professionalism and fairness. UCSC expects that every campus member will practice these Principles of Community.

We strive to be: 

Diverse: We embrace diversity in all its forms and we strive for an inclusive community that fosters an open, enlightened and productive environment. 

Open: We believe free exchange of ideas requires mutual respect and consideration for our differences. 

Purposeful: We are a participatory community united by shared commitments to: service to society; preservation and advancement of knowledge; and innovative teaching and learning. 

Caring: We promote mutual respect, trust and support to foster bonds that strengthen the community. 

Just: We are committed to due process, respect for individual dignity and equitable access to resources, recognition and rewards. 

Disciplined: We seek to advance common goals through reasonable and realistic practices, procedures and expectations. 

Celebrative: We celebrate the heritage, achievements and diversity of the community and the uniqueness and contributions of our members. We accept the responsibility to pursue these principles in an atmosphere of personal and intellectual freedom, security, respect, civility and mutual support. 

UC Santa Cruz Dining is committed to the enforcement of UCSC policies that promote the fulfillment of the Principles of Community. 

Customers: 

• Customers are the most important people in our business 

• Customers are not dependent on us; we are dependent on them for our business 

• Customers are not an interruption; they are the reason we are here 

• Customers come to us with needs for healthy and nutritious food; it is our responsibility to fulfill those needs. 

• Customers are deserving of the most courteous and attentive treatment we can give them. 

• Customers are the lifeblood of our operation.