Video Integration

Video Library for the Integrating Video Lesson Plan

This video gives helpful tips and ideas on how to go about conducting user research interview and the types of questions you would use in usability testing. It is good to see real world example of the interview process from a UX professional.

This video shows the flow process of conducting a UX interview. It is good to understand how to present yourself to get good information results. Interviews are more than just asking questions and seeing this example can be helpful in how you will conduct your interviews.

This resource is from a professional UX designer. She gives excellent tips on the entire UX interview process and how to create effective interview questions for collecting research. This video is meant to be a beginner guide to setting up UX research interviews.

This resource is to help you to understand how to create a semi structured interview guide for your interviews. It gives helpful tips on you will structure your questions properly to collect the best data for your research topic.

This resource gives an in depth background of what UX interviews are and what proper interviewer conduct consists of. It presents a bad example of an interview followed by an improved version to show there is more to great interviews than just asking questions.

This video breaks down the differences between structured, semi-structured, and unstructured interviews. It also helps to explain what interview type is the most effective with each type of research. Depending on what your research topic is, being able to understand what type of interview will work best for your topic is important to collect the best data.

Interviewing is not an easy skill to master at first, and while this resource is from the perspective of a radio dj, he gives great advice on how to interview almost anyone. Researchers need to be able to have great interview skills and this involves understanding how to speak and listen with people of various demographics. This video has very helpful tips on the interviewing process.

This resources breaks down the steps of the interview process to help you understand how to conduct a practical interview for collecting qualitative research. Gives advice on how to create effective questions, selecting proper participants, and the interviewing process.

This resource is from a qualitative researcher who presents tips and ideas on how to act during a UX interview. Making your participants feel comfortable and at ease can make your interview process go smoother. Understanding the videos tips on how to present yourself to your research participants may help to collect better research data.

This resource is a more extensive breakdown of semi-structured interviews. Since it will be the most common research interview method it is important to understand the process with question methods and how to create an effective question guide.

Integrating Video Lesson Plan

Name: Jake Dalton

Lesson Title: First UX Research Video Interview

Introduction: Guide to understanding the UX research interview process and how to prepare for your first interview.

Content Grade Level: Adult learners and possibly high school aged students.

Objectives:

Students will be able to:

Understand the UX research interview process.
Understand and use professional demeanor to conduct interviews.
Understand how to conduct successful UX research interviews and what not to do.
Create question guides that are structured to collect rich data.
Distinguish the difference in interview guides and question types.

Standards Addressed:

The College and Career Readiness Standards (CCR) for Adult Education.

Complexity - Regular practice with complex text and key concepts.
Evidence - Reading, writing, speaking to conduct and collect research.
Knowledge - Building upon current knowledge and skill sets through the use of various resources.

Relative Advantage:

Using video to teach interview skills gives future researchers an idea of how they will present themselves and speak with their research participants. This is something that cannot fully be covered in text. Video utilizes different senses to get a better understanding of the interview process and hearing the difference between question types as well will lead to a better understanding of the research interview process. Also, by hearing first hand from working UX professionals can give learners a better idea of how they will go about conducting their research interviews using real world standards. Video and audio recordings will allow students to review how they conduct their interviews to help improve their skills overtime.

Timeline: This lesson will take one week to complete all requirements.

Materials:

Video recording device (if participant refuses video recording but allows audio, make sure to use device that can be uploaded to YouTube).
Google Doc for interview question guide.
Computer, laptop, mobile device to upload video and share Google Doc question guide.
Interview Help Videos:

UX Research Interview Videos:

Semi-Structured Interview Question Guide Videos:

Other Online Resources:

Grouping Strategies:

Students will put into groups of three for peer reviewing of each members project. At the end of the week, each student will be required to share the URLs of their YouTube interview video and Google Doc interview question guide. Each student will provide feedback on each group members interview and question guide.

Learning Activities:

It is expected that each student will already have a research topic, interview participant, and a general idea of information they will ask before starting this lesson.

The purpose of this lesson is for students to test run their knowledge on UX research interviews so they have a better understanding on what they need to work on for the next round of interviews for the final project later on.

Students need to arrange a interview time with their interview participant. The interview should be done at least two days before the project is due to allow group members time to peer review.
Students need to watch/read all of the lesson materials.
Utilizing the resource materials, students will create a new Google Doc to write up their final interview question guide that they will use for their interviews (15-20 questions).
Before students scheduled interviews, they need to be sure to instruct their participant what they intend to do and accomplish with the interview. They must get permission to video record! If they are not comfortable with video, then ask if they are ok with audio recording. They will need to make sure they are able to upload the recording file format they end up using.
Students need to make sure their recording device works properly!
Students will conduct their interview and will be sure to use the tips and guides from the video resources.
Students will upload your unedited interview to their YouTube account.
Students will make their Video and Google Doc URLs shareable, and send the links to their group members and instructor. Students should try to do this before the last day of the lesson to allow group members time to review.
Students will read and watch each group members video interview and Google Doc interview question guide.
Students will add comments on each group members Google Doc question guide and leave feedback comments on their YouTube interview videos.

Assessment:

The following rubric will be used to assess and evaluate each students progress for their project.

Adaptations for Learners with Special Needs :

Screen readers and subtitles could be used to increase the accessibility of the provided resources. For video resources, YouTube has the function capability of closed captioning in multiple languages to help meet ELL learners needs.

References:

Babich, N. (2017). The Art of the User Interview. Retrieved from https://medium.springboard.com/the-art-of-the-user-interview-cf40d1ca62e8?ref=guidetouxr.com

Pimentel, S. (2013). College and Career Readiness Standards for Adult Education. Retrieved from https://lincs.ed.gov/publications/pdf/CCRStandardsAdultEd.pdf

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