Pluses and Deltas at Your Meetings
Why do Pluses & Deltas at your meetings?
Instant Feedback
Hold Better Meetings & Training Classes
Capture Initial Impressions
Continuous Improvement Through Reflection
Purpose
This quality tool provides a simple method for individuals or teams to engage in reflection as an approach to continuous improvement. The +/∆ evaluation can help inform the changes needed to achieve higher levels of performance.
Pluses
Identify the things that are working, first
Pluses are the items that the individual or team wants to maintain and build upon
Deltas (opportunities for improvement)
Identify the opportunities for improvement. These are the things that can be changed so that the individual or team may be more effective
Deltas should be action-oriented and begin with a verb
Deltas should be specific
Deltas should be within the realm of possibility
Deltas should be reviewed and acted upon
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