Innovation, Improvement & Engagement Hub
The Office of Process Improvement works hard to engage everyone, every day at CDOT, in improving safety, products and services so that we all can be more effective, efficient and customer focused to ensure that everyone is successful with the changes that impact them.
Gary Vansuch shaking Paul Juszczak's hand, a 2023 Innovations Challenge Winner
What's New for Innovation at CDOT?
Innovations Challenge Showcase
The Office of Process Improvement recently hosted our annual Innovations Challenge Showcase to announce the winners! It was a fantastic event with a good turnout, providing us the opportunity to personally present awards to several innovators at our headquarters.
Featured in the photo to the left is Paul Juszczak, an innovator with TWO innovations (The Post Construction Temporary Control Measure Removal project, and the GIS Potholes Fieldmap & GEOHUB Layer Improvement). Additionally, we were delighted to award John Kronholm in person for his contribution to enhancing our Wildlife Underpasses through qualitative research.
Thank you to everyone who participated in the 2023 Innovations Challenge and our Showcase Event!
About the Office of Process Improvement's Services
At the Colorado Department of Transportation (CDOT), we are improving our operations so we can deliver excellent services and products to all of our customers. We are working to engage everyone, every day at CDOT to make government services more effective, efficient and elegant. This is crucial for fulfilling CDOT's Mission:
"To provide the best multi-modal transportation system for Colorado that most effectively and safely moves people, goods, and information"
In addition to this Mission, CDOT strives to follow the SMART Act, which identifies meaningful performance objectives and the strategies to achieve them. The SMART Act, or the State Measurement for Accountable, Responsive, and Transparent Government Act, requires the Executive Branch, the Judicial Brand, and other State government entities to publicly share annual performance goals. These requirements include the implementation of the following:
Establish and manage a statewide performance management system
Incorporate continuous process improvement to increase government efficiency
Ensure State employees receive training on operational excellence
The SMART Act, along with CDOT's values of Customer Service and Excellence are the two drivers of innovation and improvement at CDOT.
How We Improve Processes, Products & Services
The Office of Process Improvement (OPI) has three main lines of service:
Innovation & Engagement Services
Business Project & Change Management Office
It is through these 3 lines of service that the OPI works to engage all CDOT'ers to improve their work processes, products and services. From the Lean Everyday Idea (LEI) Program for smaller front line improvement to the Concept to Project (C2P) Program that works to ensure that larger business improvements are successful and CDOT realizes their intended benefits. Finally, the OPI's Strategy service area engages others at CDOT to work together to design and execute strategic plans that drive CDOT's performance.