Service 3009 is a fixed cost allocation to agencies pursuant to the FY24 Decision Item R-03 IT Asset Management: Audit and Compliance. This decision item provided ongoing funding to continue the work of the IT Asset Management Program (ITAM). The program works to ensure all state assets are tracked and secure, and that potential savings can be realized. The ITAM program strategically plans for asset refreshes, mitigates the risk of unmanaged assets, and optimizes use of software.

The cost allocation for service 3009 is based on the same method used for the Service Desk (2451) and Deskside (2452) services: per % of ServiceHub assets. 

 Additional service information is available on the OIT Service Catalog.