The Rates and Services Board was established in 2021 to guide the portfolio of IT shared services, associated service levels and the development and dissemination of transparent chargeback rates. The Board consists of three OIT stakeholders and CIO designees for Finance (who serves as Chair), Technology Service Delivery, and Service Management, as well as the OSPB Analyst for OIT and five representatives from executive agencies who have expertise in billing and business side technology operations (one of whom serves as Vice Chair).

A summary of decisions impacting FY22, FY23, FY24, and FY25 can be found here.

The Rates and Services Board decision and outcome log can be found here. 

The current Rates and Services Board Charter can be found here.

Past Rates and Services Board meeting recordings can be found here.  

The links below are proposals that have been reviewed by the Rates and Services Board and have been approved in whole or in part for upcoming budget cycles. Please review the links for full context and all services impacted for each change. Data provided in the proposals was high level estimates for decision making purposes. All rate setting, cost and usage forecasting will be done as part of the full Common Policy planning cycle, so specific dollar amounts will vary from the estimates provided in the proposals.

FY 2026 Service Change Proposal Documents

New Architect roles

FY 2025 Service Change Proposal Documents

2451 Service Desk: metric change

2452 Deskside: metric change

3151 and 3156 Security Governance and Operations: metric change

3103 and 3109: CSN CORE metric review (no change) and New Agency LAN Support service

GIS: new cash services

FY 2024 Service Change Proposal Documents

2903 Agency Applications

CDS Digital Service Agency Team

Oracle Maintenance and Support

ePMO - Enterprise Project Management Office

Enterprise Content Services (FY22/FY23 cash services. FY24 Common Policy)

Enterprise Salesforce Services (FY22/FY23 cash services. FY24 Common Policy)

Hourly Rate Card (FY22/FY23 cash services. FY24 Common Policy)

FTE based Services (not approved)

Architect as a Service (FY22/FY23 cash services. FY24 Common Policy)

Mainframe - Fixed metric (effective FY23)