The Rates and Services Board was established in 2021 to guide the portfolio of IT shared services, associated service levels and the development and dissemination of transparent chargeback rates. The Board consists of three OIT stakeholders and CIO designees for Finance (who serves as Chair), Technology Service Delivery, and Service Management, as well as the OSPB for OIT and five representatives from executive agencies who have expertise in billing and business side technology operations.
A summary of decisions impacting FY 2022 - FY 2026 can be found here.
The Rates and Services Board decision and outcome log can be found here.
The current Rates and Services Board Charter can be found here.
Past Rates and Services Board meeting materials and recordings can be found here.
The links below are proposals that have been reviewed by the Rates and Services Board and have been approved in whole or in part for upcoming budget cycles. Please review the links for full context and all services impacted for each change. Data provided in the proposals was high level estimates for decision making purposes. All rate setting, cost and usage forecasting will be done as part of the full Common Policy planning cycle, so specific dollar amounts will vary from the estimates provided in the proposals.
FY 2026 Service Change Proposal Documents
2274 Snowflake and Data Services
6968 ServiceNow Product/Service Offerings
3151/3150 Security Services name change
6971-1 through 6971-8 EPMO rate changes
2903-MA Mobile Application Managament
3109H Agency LAN Hourly Support
6900-U OIT use of OIT Services (Mar-24 and Apr-24)
FY 2025 Service Change Proposal Documents
2274-H1, 2630-12, 2903-40, 2903-41, 2265-H1, 2000-H1, 3000-H1, 2904-A: New Architect roles
2451 Service Desk: metric change
3151 and 3156 Security Governance and Operations: metric change
3103 and 3109: CSN CORE metric review (no change) and New Agency LAN Support service
GISC: new cash services for Geospatial Information Systems
FY 2024 Service Change Proposal Documents
3005: CDS Digital Service Agency Team
2631: Oracle Maintenance and Support
6971: EPMO - Enterprise Project Management Office
2905: Enterprise Content Services (FY22/FY23 cash services. FY24 Common Policy)
2906: Enterprise Salesforce Services (FY22/FY23 cash services. FY24 Common Policy)
Hourly Rate Card (FY22/FY23 cash services. FY24 Common Policy)
FTE based Services (not approved)
2273: Architect as a Service (FY22/FY23 cash services. FY24 Common Policy)
FY 2023 Service Change Proposal Documents
2410: Google Workspace cost realignment
2151: ADABAS service code removal - remaining costs tracked under 2630
3154: Access Control metric change from tickets to Identities Assigned
2904: Engagement Services/LOB Support
3158: Securing IT Operations DI
2705: HRIS - separating out Kronos costs into a new service line billed by Kronos license count
Link to folder with PDF versions
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