Changing/Updating Your Information

CDPHE INSTRUCTIONS FOR SUBMITTING A CHANGE OF INFORMATION REQUEST FOR A NON-LICENSED FACILITY 

1. Log into COHFI at https://www.cohfi.colorado.gov/COHFI/Account/Login 

2. If you’ve forgotten your password, you can click Forgot/Reset Password? and enter the email address associated with your COHFI account. If the system recognizes an account linked to that email address, an email with the password reset instructions will be sent. If you request a password reset and do not get an email, it’s possible you are entering the wrong email address, or you will need to check your spam folder for the email.

If you’ve never logged in, haven’t logged in for more than 90 days, or can’t remember the username or email associated with your access, you’ll need to send an email to  cdphe.hfemsd-licensingtechsupport@state.co.us for assistance.

3. Once you’ve logged in, you should see your facility/agency listed or you can go to HOME at the top far left of the navigation bar and select facilities. 

4. Select the facility name underlined in blue to choose that facility, and confirm your selection. It will appear as if you are on the same page after confirming, but you should now see menu options specific to this facility/agency in the black ribbon at the top of the screen. You’ll also see the Selected Facility information and the name of the  facility you selected on the menu navigation bar.

5. Locate the Facility option in the menu toolbar within the black ribbon. Select the Facility menu to see the options under it. 

• Facility Information: Here you can VIEW ONLY the current information on file for your facility/agency

• Facility Users: Here you can view all users of the facility/agency and their assigned access

• Manage Facility Users: Only COHFI Account Manager will have this menu option. You can use this to add/remove users, or change access rights for existing users.

• Request to Update Information: This option will take you to a Google Form where you can submit changes to previously approved information. This includes adding/removing services, adding/removing Case Management Agencies, updating names, addresses, and contact information. Please be sure that you select the correct facility/agency type such as PASA, CHRP, Adult Day, etc. Please confirm that you are submitting ALL CHANGES on one form. Multiple forms submitted for multiple changes will result in a processing delay. Please check the PASA List to ensure you are not already approved for services or CMAs before requesting to add them. 

This form is for CHANGES ONLY. Do not mark any services or CCBs that you are already approved for when completing the form. We only need to know what you are requesting to add or remove.  

6. Once you’re submitted the form, it will go into the queue for staff to process and you’ll be  contacted with any questions or receive an email once your request has been processed. Please allow us processing time before reaching out for status updates. 

PLEASE NOTE: the addition of services or any changes to the business structure (e.g.,  corporation to limited liability, limited liability conversion to corporation, etc.) will  require that you submit a new PASA application with required documents. Change of ownership will always require a new application to be submitted by the new owner.

Please email cdphe.hfemsd-licensingtechsupport@state.co.us to request a PASA application if one is not sent to you.