Coming to our campus in mid-2026, Concur is a cloud-based software platform for CSU faculty and staff that integrates all travel- and expense-related activities at SJSU. This one-stop shop will handle:
Travel Authorization
Travel Reimbursement
Employee Reimbursement
Non-Employee Reimbursement
Travel-Mileage Only
Travel Agency Booking Solution
In addition to travel and expense, Concur will handle all ProCard activities at SJSU:
ProCard Reconciliation/Statement Submission
ProCard Credit Card - New Orders, Updates, Cancelations
All CSU campuses are transitioning to Concur, a decision made by the Chancellor’s Office, to streamline paperwork, to shorten approval/review times, and to improve audit/payment cycles. Concur also offers the SAP Concur Mobile App to manage expenses and university travel on a mobile device and/or tablet.
The CSU Expense Management Optimization project streamlines travel and expense processes across the CSU system by improving user experience, standardizing policies, and migrating all universities and auxiliaries leveraging CFS to a unified Concur platform. SJSU is part of this larger project with the implementation of SAP Concur on our campus.
Policy Unification: Deploy CSU Card, Travel and Hospitality policies with unified processes across all universities
System Optimization: Enhance SAP Concur functionality to include ProCard reconciliations and Non-Travel expense reimbursements
Enhanced Support Services: Optimize services to increase support provided to universities
Technical Integration: Update integration logic to align with the new DOA 360 structure and enable Interunit functionality
Reduced administrative burden by improving how employee reimbursements, ProCards, and travel are managed.
Employees will be able to capture and upload receipts in real time using a mobile app, reducing lost documentation and eliminating manual follow-up.
Out-of-pocket reimbursements will be easier to submit through guided workflows that reduce errors and rework.
Easy travel booking will be integrated with a new travel management company, allowing employees to book within the system while ensuring compliance with CSU travel policies and negotiated rates.
Automated expense report creation from travel bookings will further streamline reconciliation.
Local troubleshooting will be minimized, allowing SJSU staff to focus on higher-value work, due to standardized processes across the CSU and centralized support from the Chancellor's Office.