Log in to Concur then follow the instructions in this Quick Guide.
Log in to Concur then follow the following instructions to choose and request your card service.
For detailed instructions on requesting a new card or other card services, please refer to the Concur User Guide for Credit Card Services.
Please complete the CSULearn course titled CSU Payment Card Program. You will need to sign in through SSO/Okta. Allow at least 20 minutes to complete the training.
Training Objectives:
You will understand the background and purpose of the Payment Card Program.
You will examine prohibited and conditional purchases.
You will discover Cardholder responsibilities.
You will understand Approving Official procedures.
You will review the Payment Card reconciliation procedures.
You will acknowledge receipt of the OneCard and agree to comply with the terms and conditions of this program.
New stand-alone policy that governs the use of CSU issued credit cards systemwide
Includes card default limits, reconciliation process, allowable usage guidelines by card
Replaces the GoCard
for travel
Replaces the ProCard
for purchases
The main steps for "Requesting Your ProCard or Travel Card" shown in the image are:
Start a 'Credit Card Service Request'
From the Home page, click Create Request.
Choose to select Credit Card Service Request for the Request Type.
Complete the Header Details, including Request Name, Today's Date, and Type of Card (ProCard or Travel Card).
Add Card as an 'Expected Expense'
Click '+Add' in the 'Expected Expenses' section to find card options.
Select '01. New Card' Category
Choose the 'New Card' category (01. New Card) to open the specific application form.
Complete Details and Submit.
Provide a justification.
Save the expense.
Submit Request.
Trigger the approval workflow: New Card, to your Direct Supervisor; Limits per CSU Card Policy, to your DOA/Budget Approver; General Services, to the Card Administrator.
This text lists the steps from the image "Concur Card Services: Your Digital Command Center:"
Seven Services, One Request Form
New Card
Limit Change
Purchase Exception
Suspend/ Reinstate
Cancel
Name Change
Card Replacement
Set Request Type to "Credit Card Service"
Create New Request
Request Type: Credit Card Service Request
Mandatory "Expected Expenses" Logic
Must click "+Add" (even though no money is spent yet)
Automatic Approval Routing Based on Need
Supervisors: New cards
Budget Owners: High limits
Card Admin: All other requests
Required Training and Documentation
New cardholders must complete training.
Up to 5MB attachments are allowed.