Travel Booking Guide

What You Need to Know about Concur for SJSU Business Travel

3-Step Travel Process with Concur

1. Travel Request - getting pre-authorization to travel

2. Travel Booking - making reservations and incurring expenses

3. Travel Expense Report - reconciling expenses and requesting reimbursement

Presentation slides from Concur Training on Monday, August 3, 2026

Three Booking Methods to Choose From

• Concur Travel Card -  integrated with Concur and offers direct billing

• Christopherson Travel Agency - call them to receive travel support and direct billing

• Personal Card - you can book outside Concur, but you will lose system automation and direct billing

Five Pre-Payment Options to Choose From

• Concur/ Travel Agent - Direct booking and billing through the Concur platform.

• Travel Card - Can be used for most travel expenses and it automatically loads into Concur.

• ProCard - May be used by department admin to prepay for registration fees.

• Instant Card - A virtual payment card that can be used for domestic hotels, but it requires a smartphone.

• Travel Advances - Cash payments issued to the traveler ahead of an international trip.  Requires configuration of the traveler's account; please reach out to financeconnect+concur@sjsu.edu