P024 Past Due Policy Changes:
A 7-Day Water Shut Off Notice will be posted on a residence for the following conditions:
Accounts over 120 Days past due and balance more than 2 times the last 2 billings or $1,000.
Accounts that have an unpaid balance of 6 months, 180 days, or order and are greater than $500.
A fee of $100 for posting 7 7-day shut-off notice per occurrence.
Water Shut Off Reconnection Fees:
Requests for reconnection during normal business hours of Monday – Friday, 8 AM to 5 PM, will be made within 4 business hours at a charge of $85.00 to restore service and will be applied to the account.
Requests for reconnection outside normal business hours will be made on a best effort of the System Operator availability basis and charge of $140.00 to restore service.
20 Day Lien Notifications:
In addition to the 7-Day Water Shut-off Notification, accounts that are over 120 days delinquent, and have not set up a payment plan at the time of the 2nd past notice, will receive an official 20-day Lien Notification by door posting in conjunction with the 7-day Water Shut-off notice or will be sent via certified mail.
If you have any questions, go to our Contact Us page.
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Call 811 before you dig!
17 Annual Members Meeting & Board Director Election
When: Wednesday June 18, 2025 from 6:30pm-8:30pm
Where: Via Zoom:
https://us02web.zoom.us/j/87930433988?pwd=QVhPU2pFZHpTckZJZVJZYXlLaUp4QT09
Meeting ID: 879 3043 3988
Passcode: 049801
Dial by your location: +1 669 900 9128 US (San Jose)
Members have been sent a paper ballot included in your May billing and an eBallot. Voting will commence on May 2, 2025, to June 16, 2025, 5 pm. If you have not received a ballot, please get in touch with Patricia at 831-662-3204 x3.
Be prepared for fire season!! TGW provided over 20,000 gallons of water to the fire department for a house fire in the area. Remember to clear 100 feet defensible space around your house!!
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TGW won 1st place in Adult Groups!
HAPPY 4TH OF JULY!!
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10 Year Anniversary: The little water company that could!!
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TGW has closed the USDA Loan on 9/21/17!!