TGW uses an answering service, Therefore please leave a message and the party will get back to you. For no water or leak emergencies use ext. 0 which will go directly to the System Operator.

TGW Phone Number: 831-662-3204

Ext 0: Report No Water, Leaks or Breaks, Vandalism: 

Ext 1: Operations                                    email:

Ext 2: Account set up & Billing            

Ext 3: General Manager                                         email: 

Note: TGW hires independent contractors that set their own hours therefore it may take a reasonable amount of time for someone to get back to you. 

TGW Address and Drop off Box: 90 Victoria Lane Aptos, CA 95003

 General email: