Terms and conditions

Our terms and conditions of trading are available below.

These terms are deemed to have been accepted upon receipt of your order.

Owen Mark Pugh trading as Stones Music

Terms and condition of trading. Please ensure you have read and accept these before placing your order.


The following titles shall have the following meanings under these terms:-

"The Seller" shall be Owen Mark Pugh trading as Stones Music;

"The Buyer" shall be any purchaser, either an individual, a partnership or a company;

"The Carrier" shall be the Seller/Seller's Agent employed to deliver the goods.


The Seller reserves the right to alter prices without notification but will endeavour to publish advance warning. Prices applicable at time of despatch will be charged.

Sales Terms

Supplies will be made at the current trade price to businesses, defined by two or more of the following criteria: trading from retail premises; trading from premises on which business rates are paid in relation to the sale of musical instruments and accessories; a registered company, partnership or sole trader whose main business activity is the sale of musical instruments and accessories; registered for VAT in a relevant category; a business bank account.

Payment Terms.

All invoices/accounts are due for settlement, STRICTLY NETT, within thirty days of the invoice date.

An early settlement discount of 3% of the total invoice value is allowable for payment WITHIN SEVEN DAYS OF THE INVOICE DATE. The Seller must receive the Buyer's cheque or payment at our offices no later than seven days after the invoice date for the discount to be allowed.

Despatch of further orders will be suspended if thirty-day terms are exceeded or if outstanding invoices remain unpaid at the time of order.


The Seller reserves the right to refuse or withdraw credit facilities without explanation at our absolute discretion.

Goods in Transit.

No claim for non-delivery of invoiced goods can be accepted unless advised in writing within 21 days of invoice date; in the event of short delivery, or transit damage, the Buyer shall retain the packaging and advise the Carrier and ourselves IN WRITING within three days of receipt - the Seller will agree any necessary action upon receipt of the Buyer's written notification.

Delivery dates named by us are given and intended as an estimate only and the Seller shall not be made liable to make good any damage or loss whether arising directly or indirectly out of delay in delivery.

Back-Order Policy.

The Seller will back-order goods which are out of stock unless specifically requested not to do so.

Returned Goods Policy.

The Seller cannot accept returned goods without prior notification and consent.

The Seller shall not be responsible for faulty goods if;

the Buyer has not paid in full all invoices for goods supplied by the Seller;

the goods have been used for any purpose other than that for which they were intended unless the Buyer makes it clear to the Seller that he requires the goods for a particular purpose;

the goods have been altered or modified in any way.

If the Seller accepts returned goods, a replacement may be offered or, if this cannot be done, a credit may be issued to be used against future orders.

Receipt of Goods.

The Buyer must thoroughly test and check all goods immediately upon receipt as the Seller requires written notification specifying the reasons for rejection of the goods within three days of receipt for any incorrectly delivered or defective goods. If the Buyer fails to give such notice the said goods shall be deemed to be in all respects correctly delivered and without fault and the Buyer shall be bound to accept and pay for the same accordingly.

Title to Goods.

The risk in the goods passes to the Buyer upon delivery but ownership shall remain in the Seller until full payment has been received for all goods supplied on all invoices.

If the Buyer sells the goods before the goods have been fully paid for then the Seller has the right to the proceeds of the sale.

Until such time as the Buyer becomes the owner of the goods, he shall store them on his premises separately from his own goods or those of any other person and in a manner which makes them readily identifiable as the goods of the Seller and shall identify them to the Seller upon demand, failing such identification all goods and materials deemed to be belonging to the Seller.

If the Buyer fails to make all payments when due, enters into Bankruptcy, Liquidation, has a receiver or manager appointed over any assets or becomes insolvent, or if the Seller has reasonable cause to believe that any of these events may occur, the Seller shall have the right without prejudice to any other remedy of the Seller to repossess the goods and materials without prior notice and the Buyer will permit the Seller to enter any premises for the purpose of such repossession.

By continuing to trade with the Seller, the Buyer accepts and agrees to be bound by the above terms and conditions.