SDBOR QA Rubric (rev. 2020) - VII.2 If third-party tools and/or content are utilized by the course, clear instructions are provided to students on how they will receive support for these tools.

SDBOR QA Rubric (rev. 2020)

VII.2 If third-party tools and/or content are utilized by the course, clear instructions are provided to students on how they will receive support for these tools.

◎ Recommended Standard

Expectations

Because third party tools take students out of Desire2Learn, campus support services are likely to be unable to provide assistance to students. For this reason, clear instructions must be provided to guide student to third-party support resources.

Examples

"This course makes use of Cengage's MindTap for various course materials, activities, and resources. You can access these through the Content area of the course. If you need assistance with accessing these, or if you experience any technical issues with these, please contact MindTap's support at..."

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