08/16/2018

Post date: Aug 15, 2018 3:13:32 PM

• • Staffing Updates

    • Welcome Destiny!

    • Tiffany has started in Dailies as well!

  • Inventory

    • Inventory will take place on 8/31/18, please be prepared to help!

• PAs

  • • Make sure you submit any PAs you have. Set a reminder in Outlook, or write a note to submit them later. We have too many that are not being done. These must be submitted by the time you leave for the day.

• • Refill Too Soon

    • Make sure that you are making an RTS page as soon as you run into the rejection. We need to make sure we are filling these meds as they are due. If there are multiple refills on a page, make sure you notate this information and put in for the earliest day. Once we complete the RTS for that day, make sure we put it back in RTS for the next earliest day.

  • PTO Requests

    • I need to have 30 day notice on all PTO requests. I will approve PTO requests 90 days in advance.

  • Scripts Written with NR

    • We need to mark these as "Cycle Fill" and count down for the rest of the month. Once we receive the email that says to send next month's supply with the current month, we will have to just send the full script out.

  • Customer Service

    • We need to make sure we are putting a strong focus on customer service. We need to be pleasant and polite even if we have a difficult call or situation. I want Jim to receive calls stating how helpful and nice everyone is.

  • New Business

    • New 50 bed facility coming, not sure on time frame at this point. There are other facilities in the pipeline, more information will come at a later date.

  • Other

    • If you open a document, please follow up on it. If someone else has already been working on it, ask them what is going on and see if you can help complete it.