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The DIGITAL Lab conducts applied organizational science research, working with multiple Prisma Health collaborators to implement mixed-methods studies that examine the critical roles of organizational science, leadership, and teaming in maximizing healthcare system effectiveness. These efforts have largely focused on assessing the multilevel effects of relationship-oriented leadership and team climate on quadruple aim outcomes including surgical team efficiency, cancer care coordination, patient experience, and provider wellbeing. To date, these partnerships have resulted in over 25 published or in progress manuscripts, over 50 conference presentations, five doctoral dissertations, and six graduate theses in progress or recently completed.
Current Project: Reducing Burnout & Enhancing Well-being in Emergency Medicine
Marissa Shuffler, PhD, Clemson PIEmily Hirsh, MD, Prisma Health PI Riley McCallus, PhD, Furman University PICurrent Project: Reducing Burnout & Enhancing Well-being in Emergency Medicine
Dr. Shuffler and members of the DIGITAL Lab are investigating potential interventions for addressing wellbeing and burnout at the individual, team, and department levels in Emergency Medicine, working with Dr. Emily Hirsh, Dr. William Jackson, Dr. Ronald Pirrallo, Dr. Tom Britt, and other members of the Department of Emergency Medicine at Prisma Health. This project initially started as a smaller pilot effort with Dr. Hirsh that quickly expanded in response to the need for tracking clinician well-being and burnout at the start of the COVID-19 pandemic. This effort has resulted in the design and implementation of an innovative “rapid cycle” toolkit for identifying and addressing burnout and wellness needs of Emergency Medicine physicians, advanced practice providers, residents, and registered nurses at Prisma Health.
The toolkit includes a survey is used to evaluate the well-being of clinicians, including burnout assessments as well as questions to capture resource needs and concerns. Results are rapidly summarized by our research team and shared with Emergency Medicine leadership in order to inform decision making and actions necessary to address concerns, provide resources, and enhance physician well-being. Importantly, the resulting rapid-cycle well-being survey has provided significant insight into EM clinicians’ experiences and needs throughout the COVID-19 pandemic to date.
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