Prior to the 1860s, the concept of sleeping cars on railroads had not been widely developed. George Pullman pioneered sleeping accommodations on trains, and by the late 1860s, he was hiring only African Americans to serve as porters.
After the Civil War ended in 1865 Pullman knew that there was a large pool of former slaves who would be looking for work; he also had a very clear racial conception. He was aware that most Americans, unlike the wealthy, did not have personal servants in their homes. Pullman also knew the wealthy were accustomed to being served by a liveried waiter or butler, but to staff the Pullman cars with "properly humble" workers in uniform was something the American middle class had never experienced. Hence, part of the appeal of traveling on sleeping cars was, in a sense, to have an upper class experience.
Pullman porters were men hired to work for the railroads as porters on sleeping cars. Starting shortly after the American Civil War, George Pullman sought out former slaves to work on his sleeper cars. Their job was to carry passengers’ baggage, shine shoes, set up and maintain the sleeping berths, and serve passengers. A Pullman porter was one of the best jobs available for African American men.
Many passengers called every porter "George", as if he were George Pullman's servant, a practice that was born in the South where slaves were named after their slave masters/owners.
J.W.Mays
In time the Pullman porters were famous for their “superior service”. Former Porter, J.W. Mays served President William McKinley in his sleeping car. Mr. Mays went on to serve more than four decades serving presidents from McKinley to Truman.
One of the most remarkable stories was how when Jackie Gleason would ride ... all the porters wanted to be on that run. The reason why? Not only because he gave every porter $100.00, but it was just the fun, the excitement, the respect that he gave the porters. Instead of their names being George, he called everybody by their first name. He always had a piano in the car, and they sang and danced and had a great time. He was just a fun person to be around.
Pullman porters served American railroads from the late 1860s until the Pullman Company ceased operations on December 31, 1968. The term "porter" has been superseded in modern American usage by "sleeping car attendant", with the former term being considered "somewhat derogatory".
Until the 1960s, Pullman porters were exclusively black, and have been widely credited with contributing to the development of the black middle class in America. Under the leadership of A. Philip Randolph, Pullman porters formed the first all-black union, the Brotherhood of Sleeping Car Porters in 1925. The union was instrumental in the advancement of the Civil Rights Movement. Porters worked under the supervision of a Pullman conductor (distinct from the railroad's own conductor in overall charge of the train), who was invariably white.
In addition to sleeping cars, Pullman also provided parlor cars and dining cars used by some railroads that did not operate their own. The dining cars were typically staffed with African American cooks and waiters, under the supervision of a white steward. "With the advent of the dining car, it was no longer possible to have the conductor and porters do double duty; a dining car required a trained staff" and "depending on the train and the sophistication of the meals, a staff could consist of a dozen men."
Pullman also employed African American maids on deluxe trains to care for women's needs, especially women with children; in 1926, Pullman employed about 200 maids and over 10,000 porters. Maids assisted ladies with bathing, gave manicures and dressed hair, sewed and pressed clothing, shined shoes, and helped care for children.
The number of porters employed by railroads declined as sleeping car service dwindled in the 1960s as passenger numbers dwindled due to competition from auto and air travel, and sleeping car services were discontinued on many trains. By 1969, the ranks of the Pullman sleeping car porters had declined to 325 men with an average age of 63.
Unionization
The Order of Sleeping Car Conductors was organized on February 20, 1918, in Kansas City, Missouri. Members had to be white males because the order did not admit Black people,
A. Philip Randolph began organizing the Brotherhood of Sleeping Car Porters. Using the motto "Fight or Be Slaves", on August 25, 1925. Under Randolph's leadership the first black union, the Brotherhood of Sleeping Car Porters, was formed and slowly working conditions and salaries improved.
By forming the first black labor union, the Brotherhood of Sleeping Car Porters, Pullman porters also laid the groundwork for the Civil Rights Movement, which began in the 1950s.
Union organizer and former Pullman porter E. D. Nixon played a crucial role in organizing the landmark Montgomery bus boycott in Alabama in 1955. It was he who bailed Rosa Parks out of jail after she refused to move on the bus, and who selected her as the figure to build the boycott around.
A. Philip Randolph
The black community looked up to Pullman porters and many people credit them as significant contributors to the development of America's black middle class.
Black historian and civil-rights activist Timuel Black observed in a 2013 interview:
[The Pullman porters] were good looking, clean and immaculate in their dress. Their style was quite manly, their language was carefully crafted, so that they had a sense of intelligence about them. They were good role models for young men ... [B]eing a Pullman porter was a prestigious position because it offered a steady income and an opportunity to travel across the country, which was rare for [black people] at that time.
In the late 19th century, Pullman porters were among the only people in their communities to travel extensively. Consequently, they became a conduit of new information and ideas from the wider world to their communities.
Many Pullman porters supported community projects, including schools, and saved rigorously to ensure that their children were able to obtain an education and thus better employment.
Supreme Court Justice Thurgood Marshall and former San Francisco Mayor Willie Brown were descendants of Pullman porters. Marshall was also a porter himself, as were Malcolm X and the photojournalist Gordon Parks.
Berkeley, California Councilman, U.S. Congressman, and Oakland, California Mayor Ron Dellums was also a descendant of Pullman porters. His father was Verney Dellums, a Pullman porter and a longshoreman. His uncle, C.L. Dellums, was a leader in the Brotherhood of Pullman Car Porters union. Ron Dellums served fourteen terms as a Member of the U.S. House of Representatives.