Faculty Research Journal – Nursing

Abstract

This study aimed at evaluating the leadership competency among managers and administrators in the Ministry of Health, Sultanate of Oman. Methods: This study utilized a descriptive cross-sectional research design.

Through a self-administered questionnaire, it elicited responses that described the current leadership competencies of managers and administrators as perceived by the employees. working under the Ministry of Health, Sultanate of Oman. Out of 818 eligible participants, 683 (83%) completed the study. Principles of anonymity and confidentiality were both ensured to reduce potential for bias and for ethical compliance. Data entry and analysis were done using Microsoft Excel and SPSS respectively. Descriptive statistics including frequency distribution, percentages and One-Way ANOVA as appropriate to the data.

Managers and administrators demonstrated higher level of competence in directing outcomes, building productive relationships, written communication, ensuring safety and compliance, and patient advocacy. The lower levels of competence were also found in assessment including Diversity Appreciation, Staffing Management, Creating Innovative Solutions, Building Multicultural Workforce, and Resolving Interpersonal Conflicts.

The complexity of the healthcare delivery system in Oman requires scaffolding process that will facilitate continuous transformation towards competitive advantage in meeting the demands and needs of the people and society it serves. There is dearth evidence of related research conducted in Oman that deciphers leadership competency from what is currently practiced and what is ideally expected.

Keywords: Administrators, leadership competency, managers, Ministry of Health, Oman.