Your First Day

Your first few days can feel a little bit all over the place. There's forms to complete, accounts to set up and you probably feel a bit like a fish out of water. Don't worry - you'll settle in quickly enough. We will walk you through the whole process and invite you to plenty of meetings to meet staff and become familiar with how we do things here. Most importantly, ask lots of questions! There's plenty of time for you to prove all the reasons we hired you and how independently you can work. For now, just learn as much as you can and get to know us as a business and a team. 

Here's a list of things you can get started with. 

STEP ONE - Personal Forms

To get started we'll need you to complete a few forms. You can find these HERE

STEP TWO - Your Work Accounts

Our team have been anticipating your arrival and will already have your email address and Microsoft account set up. We will send you an email with the list of accounts you will need access to as part of your role. Please refer to list and set up your accounts on your work device.

1. Log in to your account and, if prompted, set up multi-factor authentication

2. Save it as a favourite in your browser or to your desktop for quick reference

Quick Links to Commonly Used Programs

(NB: You will be provided log in details separately)

Procision Hub

• You will be invited to this site by Marcelle. Check your ProcisionIT Gmail

Xero

• You will receive an invitation to your procision.com.au email

Microsoft Portal

• Login details will be provided to you. 

Business Blueprint

• This is for select staff only. Login details will be shared with you via Last Pass

The Tech Tribe

• This is for select staff only. Login details will be shared with you via Last Pass

Halo PSA

• Login details will be provided to you

Last Pass

• Please set up a free account. You may use your personal email address if you wish to use Last Pass for your own password management. 

Voxer

• This is for select staff only. You will be notified if you need to install this on your Smart Phone by downloading the App. You may register with you personal email address if you wish to use this externally. 

Procision Shop / Sales

• This is for select staff only. You will be sent an invitation to join. 

STEP THREE - Your email signature

For uniformity our signatures need to all look the same. Once you have signed into your Outlook account, please set up your signature so you can start sending and replying to emails straight away!

For instructions on how to set up your signature click HERE.

To copy the email signature template click HERE

If you haven't been advised of your official title for communication, please send a quick Teams message to Marcelle and she'll confirm it for you. 

STEP FOUR - Microsoft Teams

We use Microsoft Teams for our primary method of communication internally. We will also send a Teams invitation to new and existing clients to set up online meetings. You will have already been added to a number of chats and teams by a manager. All staff are added to the following general teams:

All Stars - This is the chat for general conversation. We ask that every morning when you log in you greet the team with a "Good Morning" or "Hi All". The occasional GIF is always welcome too. :) 

Technical Team - This is the place for all technical chat. This is primarily used by the technicians/engineers, dispatch and is overseen by management. 

Melbourne Office - This is for all staff based in Melbourne. We don't keep secrets from the rest of the team! We just discuss exciting matters such as when the bins need to go out or when a courier is expected.  

You can chat with anyone directly in Teams and may be added to additional teams relevant to tasks you will be undertaking. 

• Please review this VIDEO on how to use Microsoft Teams. 

You made it! Chances are if you got through all of that along with some meetings with the team, it's the end of your first day, maybe even your second. 

We hope you've had a great day and are excited for the journey ahead.